2nd Line Customer Support
Cottingham, North Humberside, North East, United Kingdom
Quickline Communications
role… Respond to customer cases by performing 2nd line support diagnostics, to resolve the fault and/or implement a workaround solution that meets SLA standards and customer needs, with occasional 1st Line support co-ordination duties. Ensure that all fault management systems are updated in a timely manner detailing More ❯
Employment Type: Permanent
Posted: