SLA Jobs in Lanarkshire

5 of 5 SLA Jobs in Lanarkshire

Service Desk Analyst

Glasgow, Lanarkshire, Scotland, United Kingdom
Henderson Scott
SC clearance. Successful candidates will be involved in the following: Troubleshoot technical issues using available resources Manage service requests and incidents in line with SLA Contribute and improve the Service Desk knowledge resources Identify and suggest improvements to enhance service quality and process efficiency Keep customers updated on the progress More ❯
Employment Type: Contract
Posted:

Microsoft 365 (M365) Administrator

Birkenshaw, Lanarkshire, United Kingdom
Hybrid / WFH Options
Networking Women in the Fire Service
of ICT services within the Authority, with a focus on Microsoft 365 applications, SharePoint, and PowerPlatform tools. The role involves upholding the ICT Service Level Agreement, managing M365 applications, providing user support and training, and supporting decision-making processes. Additionally, the post holder will facilitate the Fire and Rescue Authority More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Helpdesk Administrator

Blantyre, Lanarkshire, United Kingdom
FM Search & Select Ltd
accordingly Liaise with internal teams, contractors, and clients to ensure timely resolution of issues Produce daily, weekly, and monthly reports on job statuses and SLA performance Maintain accurate records of communications and job updates Assist with invoicing, compliance documentation, and other administrative tasks as required Requirements: Previous experience in a More ❯
Employment Type: Permanent
Salary: GBP 26,000 - 27,000 Annual
Posted:

Service Desk Administrator

Glasgow, Lanarkshire, Scotland, United Kingdom
Hybrid / WFH Options
March Engineering
involvement in the continued development of new and established procedures. Service delivery - working with other service delivery teams to ensure that Service Level Agreement (SLA) targets are met. Maintain a professional and effective working relationship with customers and work colleagues Stay up to date with the latest technology trends and More ❯
Employment Type: Permanent
Posted:

Service Desk Administrator

Uddingston, Viewpark, Lanarkshire, United Kingdom
Hybrid / WFH Options
March
involvement in the continued development of new and established procedures. Service delivery - working with other service delivery teams to ensure that Service Level Agreement (SLA) targets are met. Maintain a professional and effective working relationship with customers and work colleagues Stay up to date with the latest technology trends and More ❯
Employment Type: Permanent
Posted: