5 SLA Jobs in Leicester

be: Ownership, monitoring, tracking, and communication about incidents assign to the relevant IT Support Team Resolving IT support incidents and service requests within agreed SLA timeframes Recording, ownership, monitoring, tracking, and communication about incidents Investigating and diagnosing incidents escalated from the Service Desk/IT Support Escalating incidents to IT more »

all hardware and software incidents raised by Association users. Monitoring user support tickets and ensuring service is delivered to the agreed service level agreements (SLA’s). Installation of new hardware devices. (including Computer Workstations, laptops, tablet devices, telephone handsets, printers and other peripheral devices). Developing troubleshooting expertise in more »

ensure that a high-quality consistent service is delivered to meet client requirements. This role will be responsible for delivering on the KPIs and SLA, working on-site with the client to ensure smooth operation success. Onsite Operations Coordinator Job description: Remotely manage and recruit for multiple clients and locations more »

the root cause of the incident is identified and actions put in place to prevent reoccurrence; ensuring close out of all actions within agreed SLA Network Plus We are an award-winning utility and infrastructure business with more than 20 years experience, operating from 80+ depots across the UK. We more »

Claims Advisor - Hire Monitoring - Hybrid Role Shift - Monday - Friday - No weekends! Full-time position Salary - £24,300 Location: Leicester Welcome to Hastings Direct! We're a digital insurance provider with ambitious plans to become The Best and Biggest in the more »