7 SLA Jobs in Leicestershire

be: Ownership, monitoring, tracking, and communication about incidents assign to the relevant IT Support Team Resolving IT support incidents and service requests within agreed SLA timeframes Recording, ownership, monitoring, tracking, and communication about incidents Investigating and diagnosing incidents escalated from the Service Desk/IT Support Escalating incidents to IT more »

service solutions, both directly with customers and through service management partners. Effectively manage incidents, problems and known issue tickets alongside each other, whilst maintaining SLA adherence. Communicate effectively with customers, IT representatives, and partner support teams. Update and maintain internal support reference systems software and solutions, as well as carrying more »

hardware and software, using the helpdesk, escalating issues to the Group IT Manager. Assess the breakdown of equipment and if necessary escalate to service level agreement and warranty. Maintain accurate records of both work carried out and an inventory of equipment. To liaise with the Group IT Manager and teaching more »

ensure that a high-quality consistent service is delivered to meet client requirements. This role will be responsible for delivering on the KPIs and SLA, working on-site with the client to ensure smooth operation success. Onsite Operations Coordinator Job description: Remotely manage and recruit for multiple clients and locations more »

the root cause of the incident is identified and actions put in place to prevent reoccurrence; ensuring close out of all actions within agreed SLA Network Plus We are an award-winning utility and infrastructure business with more than 20 years experience, operating from 80+ depots across the UK. We more »

key projects across Europe and wider Global accounts. Our successful candidate must have logistics experience. How you will contribute Project Management execution to internal SLA’s and KPI’s Team Leadership – build high performing team Stakeholder Management – engage with key stakeholders to maintain pipeline and effective communication on existing programs more »

Claims Advisor - Hire Monitoring - Hybrid Role Shift - Monday - Friday - No weekends! Full-time position Salary - £24,300 Location: Leicester Welcome to Hastings Direct! We're a digital insurance provider with ambitious plans to become The Best and Biggest in the more »