4 of 4 SLA Jobs in Maidstone

Office (365), Antivirus, Printers & Active Directory Achieve both personal and team Golden KPIs targets such as customer satisfaction Working in order of SLA and priority of tickets System documentation Requirements Great customer service skills Positive and passionate about technology Good problem solving skills 1st Line level Experience with most ...

line support as well as being a technical evangelist for projects. Key responsibilities will include: Manage incident and request fulfilment tickets within SLA’s – from a 3rd line perspective. Monitoring key health signs of infrastructure and responding to actual or predicted issues Support projects and new initiatives Participating in investigations ...

ability to work on your own initiative without supervision whilst contributing and participating to the team. •Ability to manage workload and time according to SLA's •Good attention to detail and investigation skills •Resourceful, energetic, and enthusiastic, prepared to go the "extra mile". RECRUITMENT PROCESS: 20 recruitment screen ...

rack deliveries in cooperation with 3 rd party team Install and configure servers racks, switches, and other hardware. Rack installations performed under strict SLA's to ensure swift handover to the business Involvement with the design & commissioning of new whitespaces Long-Line Cabling: Install, maintain, and troubleshoot long-line cabling … ensure optimal operation of systems and equipment. Monitor and respond to the issue ticketing system, addressing issues as they arise and according to SLA's and business requirements. Project Work Assist with and/or own the planning and delivery of Ad-Hoc projects when required Work with inventory teams ...