talented Exchange Engineer to join their dynamic team. This is your chance to dive into a role where your expertise will help maintain Exchange Sustainability at a remarkable 99.9% SLA! Essential Skills: Proficiency in Exchange 2016 & 2019 (migration Exp) or higher, Experienced with Multi-Node DAG configurations across multiple data centres. Strong experience in Clustering within a large Exchange environment. More ❯
Sevenoaks, Kent, England, United Kingdom Hybrid/Remote Options
Specialist Recruit
a proactive, customer-focused leader ready to take charge of a high-performing service desk team? Our forward-thinking client is looking for a Service Support Lead to ensure SLA targets are met, issues are resolved efficiently, and customers receive top-notch support. What you’ll do: Lead and motivate the service desk team Manage SLAs and maintain contractual requirements More ❯
team delivering first-line and second-line IT support across the organisation. You'll act as both a team leader and a hands-on technical specialist - managing workloads, driving SLA performance, and ensuring excellent customer service. You'll take ownership of the IT support rota, handle escalations, mentor junior team members, and support the delivery of infrastructure initiatives across the … KEY SKILLS - IT Support, Service Desk, Team Leader, Windows 10/11, Microsoft 365, Intune, Active Directory, Azure AD, Okta, Networking, TCP/IP, DNS, DHCP, VPN, Firewall, ITIL, SLA Management, Helpdesk, Infrastructure, CompTIA. More ❯
team delivering first-line and second-line IT support across the organisation. You’ll act as both a team leader and a hands-on technical specialist — managing workloads, driving SLA performance, and ensuring excellent customer service. You’ll take ownership of the IT support rota, handle escalations, mentor junior team members, and support the delivery of infrastructure initiatives across the … KEY SKILLS – IT Support, Service Desk, Team Leader, Windows 10/11, Microsoft 365, Intune, Active Directory, Azure AD, Okta, Networking, TCP/IP, DNS, DHCP, VPN, Firewall, ITIL, SLA Management, Helpdesk, Infrastructure, CompTIA. More ❯
support to our clients, covering a wide variety of packages and platforms. They aim to get it right first time, to meet the expectations of their clients, whilst meeting SLA’s. Responsibilities: The Engineer role encompasses elements of 1st and 2nd line support. You will need to be a seasoned and reliable professional with exceptional support skills to independently support … point for customers and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA’s. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply knowledge and experience with IT SaaS infrastructure and security systems. More ❯
