6 of 6 SLA Jobs in Middlesex

Much of the work required of this position requires deep dive investigations into infrastructure solutions; owning escalations, problems and projects from an early stage through to completion whilst bearing SLA targets in mind. As the second line escalation point for all IT support queries you will work with the first line support team and over 1000 users to maintain and More ❯

suppliers and manage the internal database to track and move parts to engineers. Count and reconcile all cash brought in by the field team. Schedule service calls based on SLA priority and send out daily service reports. Order and maintain supplies in the office. Required Skills & Qualifications: Excellent internal and external communication skills with a passion for customer service. Knowledge More ❯

suppliers and manage the internal database to track and move parts to engineers. Count and reconcile all cash brought in by the field team. Schedule service calls based on SLA priority and send out daily service reports. Order and maintain supplies in the office. Required Skills & Qualifications: Excellent internal and external communication skills with a passion for customer service. Knowledge More ❯

improvements Stakeholder engagement and customer meetings Advanced Excel reporting and data handling About You: Strong attention to detail and commercial awareness Charismatic communicator able to influence stakeholders Contract/SLA or legal review experience preferred Confident with Excel (advanced level) Experience in telecoms or IT (desirable) Monday to Friday role | Hybrid Fridays | Up to £40K discretionary bonus Apply now to More ❯

when and where required, subject to passing satisfactory training. Ensure assigned tasks are actioned and completed as appropriate. Ensure an awareness and compliance to the contractual KPI's/SLA's. Ensure CAFM system, is kept up to date and that PPM and reactive tickets are closed out with accurate data captured. To carry out any other task as directed More ❯

Business Development Director - Parking & Healthcare APCOA Hybrid Working £80,000 pa + car allowance & bonus We are seeking an experienced and results-driven Business Development Director to lead our efforts in acquiring new business within the Healthcare sector. This senior More ❯