Technical Escalation and Operations Coordinator
New Milton, Hampshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Appello
are effectively allocated to meet workload demands. Escalation Management: Oversee escalations, ensuring all issues are triaged, resolved promptly, and customer updates are regularly communicated. SLA adherence: Ensure that SLAs are consistently met by tracking response times, monitoring progress, and coordinating with team members. Project Coordination: Ensure that technical projects are More ❯
Employment Type: Permanent
Salary: GBP 30,000 Annual
Posted: