faults using ServiceNow. Carry out hardware upgrades, re-cabling, and pre-deployment tasks. Provide on-site support for out-of-hours migrations and switchovers. Coordinate daily workload and meet SLA timelines based on ticketing and geography. Data Centre Support: Maintain site access and remote hands support for colocation and internal clients. Ensure compliance with ISO standards and ITIL practices. Keep More ❯
play a key role within an onshore or offshore payroll team. You will be responsible for processing payroll inputs, performing checks, and ensuring accurate, timely outputs in line with SLA’s and KPI’s. You will coordinate regular payroll feeds into the system, support employees with payroll queries, and contribute to internal projects and ad-hoc tasks that drive continuous More ❯
play a key role within an onshore or offshore payroll team. You will be responsible for processing payroll inputs, performing checks, and ensuring accurate, timely outputs in line with SLA’s and KPI’s. You will coordinate regular payroll feeds into the system, support employees with payroll queries, and contribute to internal projects and ad-hoc tasks that drive continuous More ❯
UK and overseas. The job description below will outline this position: Technical Service Manager Typically, this person will be responsible for managing all UK Government CSCS4 support cases, ensuring SLA/KPI targets are met or exceeded. Acting as the key link between internal teams, MOD stakeholders, and senior management, you'll coordinate technical cases from start to finish, ensuring More ❯
