Peterborough, England, United Kingdom Hybrid / WFH Options
IT Naturally | B Corp | MSP
are managed. ensuring roles and responsibilities for the processes are defined, and processes are designed, implemented, and improved. Role Responsibilities Monitoring service performance against SLA/SLM activities for the products and services in line with the Statement of Work and company standards Creating and tracking the Service improvement plan more »
action when necessary to stop problems arising Liaise with 3 rd party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services more »
action when necessary to stop problems arising Liaise with 3 rd party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the more »
role is to work as a member of a single on/offshore payroll team To provide a high quality payroll output within agreed SLA’s & KPI’s To be a readily accessible specialist on payroll topics within TCS HRO To keep abreast of payroll legislative requirements and best practices more »
