1 of 1 SLA Jobs in Redhill

3rd Line Lead support Engineer

Hiring Organisation
Spectrum IT Recruitment
Location
Redhill, Surrey, United Kingdom
Employment Type
Permanent
Salary
£52000 - £57000/annum Bonus, Pension
major and high-impact incidents. Provide technical direction to other 3rd Line engineers and help prioritise work based on customer impact, urgency and SLA risk. Review escalations from 1st and 2nd Line and make sure the right troubleshooting has been completed. Work with suppliers and internal specialists when an issue ...