Customer Support - IT
SO51, Romsey, Hampshire, Ampfield, United Kingdom
HBTech
Reporting to the Helpdesk Manager any escalation issues in a timely manner, and ensuring that any risks or concerns are highlighted Assisting the Helpdesk Manager to ensure that all SLA’s are achieved, and service quality levels are maintained To provide technical support internally when appropriate Translate technical knowledge to understandable terms for clients Understand business impact of clients not More ❯
Employment Type: Permanent
Salary: £25000 - £27000/annum Private Medical, Pension, Life ins
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