3 of 3 SLA Jobs in Stoke-on-Trent

Interfaces: IT Service Desk (1st Line) Infrastructure & 3rd Line Engineers Business system owners External suppliers and partners IT Operations Manager Measures of Success SLA adherence and ticket resolution times First-time fix rate/reducti ...

running EUC services in a professional manner to provide a secure, cost effective service ensuring customer satisfaction.ServiceResponding to incidents and requests against agreed SLA’s on EUC services and all tasks associated with running and maintaining the service.Monitor Service Now Dashboards and maintain call queues at acceptable level adhering ...

Junior Cloud Infrastructure Engineer Location: Stoke-on-Trent, UK Working Pattern: On-site/as required by the role Employment Type: Permanent About the Role We are looking for a Junior Cloud Infrastructure Engineer to ...