2 of 2 SLA Jobs in Street

clients via email, telephony or in person Ability to support senior users and clients in stressful environments Ensure that all incidents, requests and problems are actioned within the agreed SLA Escalate calls to the appropriate teams within a timely manner as and when required Ability to provide support for both windows and IOS devices including laptops, tablets and mobiles Responsible More ❯

IT Professional Services are based on the Drum Industrial Estate and we have a live vacancy for an IT Apprentice. You will study for a Level 3 Microsoft IT Technician qualification and will have a lot of support to help More ❯