1 of 1 SLA Jobs in Thatcham

2nd Line Support Engineer

Hiring Organisation
Roc Technologies
Location
Thatcham, Berkshire, South East, United Kingdom
Employment Type
Permanent
technologies, resolving complex issues across servers, networks, Microsoft 365, and endpoint environments. You will play a key role in maintaining high service quality, ensuring SLA compliance, and delivering an excellent customer experience. Responsibilities Take ownership of technical incidents and service requests through to resolution. Act as the escalation point ...