1 of 1 SLA Jobs in Wellingborough

IT Support Specialist - Level 2

Hiring Organisation
Bluemoon Solutions Ltd
Location
Wellingborough, Northamptonshire, East Midlands, United Kingdom
Employment Type
Permanent
Salary
£35,000
cloud infrastructure. Key Responsibilities Deliver professional, timely 2nd line support via phone, remote tools, and on-site visits, ensuring issues are resolved within SLA targets. Troubleshoot and resolve complex hardware, software, cloud, and networking issues, escalating where appropriate. Collaborate with 1st and 3rd line teams, vendors, and third parties ...