SLA Jobs in Northamptonshire

2 of 2 SLA Jobs in Northamptonshire

ITS Customer Service Advisor

Northampton, West Northamptonshire, Northamptonshire, United Kingdom
Hybrid / WFH Options
Ricoh
Find out more about Ricoh Today What you will be doing To be responsible for the day-to-day running of a specific account and/or Area ensuring SLA’s are always met. To provide outstanding customer service to our customers & build the relationship. Utilise dedicated technician resource to achieve SLA. Provide daily accurate updates to customer management via More ❯
Employment Type: Permanent
Posted:

2nd Line Support

Northampton, West Northamptonshire, Northamptonshire, United Kingdom
Hybrid / WFH Options
Reboot Recruit Ltd
a wide client base. In this role, you’ll provide 2nd line technical support across servers, networks, PCs, and applications, resolving incidents both remotely and on-site while ensuring SLA targets are met. You’ll work closely with 1st line, 3rd line, and field engineers, offering technical guidance, maintaining documentation, and supporting project delivery. Alongside troubleshooting and escalations, you’ll More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted:
SLA
Northamptonshire
10th Percentile
£26,250
25th Percentile
£29,750
Median
£32,125
75th Percentile
£35,125
90th Percentile
£40,000