1 of 1 SLA Jobs in Welwyn Garden City

Technical Support Apprentice

Hiring Organisation
CLOUD NETWORK SERVICES LTD
Location
7 BLENHEIM COURT BROWNFIELDS, WELWYN GARDEN CITY, ENGLAND
Employment Type
Advanced Apprenticeship
Salary
£18,000 a year
with ‘best practice’ ensuring compliance to relevant policies. To maintain confidentiality and discretion. Provide first line analysis of all IT issues and ensure that SLA’s are met. Keep customers informed of the status and progress of tasks and update tickets. Ensure the customer is satisfied with the final resolution ...