2 of 2 SLA Jobs in Wiltshire

Service Desk Support Engineer

Hiring Organisation
Bulb Resourcing
Location
Swindon, Wiltshire, South West, United Kingdom
Employment Type
Permanent
Salary
£30,000
accuracy, contributing to knowledge base articles and self-service guides. Prioritise, escalate, and collaborate on complex issues with higher-tier IT teams to maintain SLA targets. Monitor system alerts and perform routine operational checks to ensure peak service availability. Maintain strict adherence to organizational security policies, ITIL guidelines, and secure ...

1st Line IT Engineer

Hiring Organisation
IMT Resourcing Solutions
Location
Salisbury, Wiltshire, United Kingdom
Employment Type
Permanent
Salary
£30000 - £32000/annum
Support and lead members of the on-site team, including 1:1s, probation reviews and development conversations. Contribute to service reviews using KPI and SLA performance data. Support continuous improvement projects across the service desk and ITSM environment. You'll work closely with service management, technical teams, suppliers and customer ...