Director of Customer Service
- Hiring Organisation
- Alexander Rhodes Associates Ltd
- Location
- Oxford, Oxfordshire, UK
- Employment Type
- Full-time
improve service delivery, driving higher satisfaction and faster ticket resolution Comfortable working within a heavily automated service desk supporting multiple support channels – phone, chat, SMS, WhatsApp, social media etc. Strong leadership skills, clear communication style, excellent problem-solving abilities under pressure, able to inspire and motivate hybrid teams Analytical ...