Application Support Analyst
- Hiring Organisation
- Elevate Technology Group Ltd
- Location
- Gerrards Cross, Buckinghamshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £40,000 per annum
Providing 2nd line application support to internal users - Managing and resolving incidents and service requests - Investigating application, database, and system issues - Writing and running SQL queries for troubleshooting and data analysis - Supporting Windows based environments and related infrastructure - Working with remote access tools to support users across multiple sites - Documenting … fixes, processes, and known errors Essential skills and experience: - Proven experience in an Application Support or similar technical support role - Strong working knowledge of SQL and relational databases - Experience supporting Windows environments - Familiarity with service desk and ticketing tools such as Jira - Experience using remote access and support tools - Excellent ...