Support Analyst
- Hiring Organisation
- IO Associates
- Location
- North Hykeham, Lincolnshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 25,000 - 27,500 Annual
their expanding team. Key Responsibilities Provide customer support via phone and email. Troubleshoot and resolve application issues. Manage support tickets and meet SLAs. Perform SQL updates and generate reports. Work closely with internal teams to deliver excellent customer service. Skills & Experience Strong IT and problem-solving skills. Excellent communication … customer service. Ability to manage multiple priorities. SQL or application support experience is desirable. What's on Offer Hybrid working. Ongoing training and career development. 22 days holiday + bank holidays (rising with service). Birthday leave and volunteering day. Private healthcare, pension, WFH allowance, and wellbeing benefits. ...