Customer Insights Analyst
- Hiring Organisation
- ICIS
- Location
- London Area, United Kingdom
with Customer Insights teams to combine quantitative data and customer research into actionable recommendations. Data Management and Reporting - Extract, clean and analyse data using SQL, Python and Excel to support reporting, dashboards and insight packs. Track key customer and business metrics such as NPS, engagement, retention, adoption and usage, while … better ways to use data to understand customers and business performance. Shows a willingness to learn new tools, techniques and technologies, including Python, SQL, Power BI, automation, data science and AI-enabled analytics. Uses evidence objectively, explaining what the data does and does not show, and avoids jumping to conclusions ...