5 of 5 Salesforce Service Cloud Jobs in the North West

Job Description Imagine leading the charge to create world-class customer service experiences for Ford Credit customers across Europe. As Group Product Manager, you'll have the opportunity to revolutionize how we support our customers, empowering agents with cutting-edge tools and driving efficiency through innovative solutions built on Salesforce Service Cloud and Contact Centre as … a Service (CCaaS). Ford Credit is searching for a Group Product Manager - Customer Service who will not only build and implement digital products and experiences within our European customer service operations while also leading and managing a talented team to achieve this vision. These experiences will have the power to transform our relationship with our customers. … You'll play a pivotal role in shaping the future of customer service at Ford Credit, driving improvements that enhance agent experiences, optimize operational efficiency, and support the successful rollout of Salesforce Service Cloud and CCaaS across Europe. You will be responsible for owning key features or whole product areas, delivering these to market, measuring their More ❯

Salary: £45,000 - £50,000 per annum Hours: Full-time Contracted Hours: 39 Contract Type: Permanent Location: Chester House, Epsom Ave, Handforth, Cheadle, Greater Manchester, SK9 3RN Description Salesforce Administrator Permanent, full time, reports to: SaaS Platform Manager Hybrid role - Handforth Support Office/WFH About The Role We're looking for a skilled Salesforce Administrator to join … our Group IT team and take ownership of our Salesforce environments. You'll be responsible for the day-to-day configuration, support, maintenance, and enhancement of our CRM systems, ensuring they align with business goals and empower colleagues across the organisation. This is a hands-on role requiring strong technical expertise, excellent problem-solving skills, and the ability to … collaborate with stakeholders and vendors to deliver high-performing solutions Key Responsibilities Serve as the primary administrator for multiple Salesforce environments. Manage user accounts, reports, dashboards, workflows, and automation. Maintain system integrity through audits, data deduplication, and archiving. Support application migrations and integrations. Collaborate with internal teams and third-party vendors to deliver solutions. Provide training, documentation, and support More ❯

Overview Do you want to help diverse organisations to implement effective and efficient customer service transformation strategies, thinking creatively to solve client issues? Deloitte Digital is building a team of talented individuals to deliver impactful customer service transformation. If you have experience in designing and implementing effective strategies, optimising service delivery, and leveraging technology, this could be … make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are looking for people who are passionate about service transformation; experts in their field who bring out the best in others, and can drive change without compromising standards, integrity or culture. You will work with outstanding talent to … design and deliver end-to-end service transformation with the customer at the heart of our solutions. This means you could be working on a wide range of projects including: Designing and implementing customer service transformation strategies: Developing tailored solutions encompassing process optimisation, technology enablement, organisational design, and performance management. Leveraging technology for service excellence: Advising clients More ❯

decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity We are seeking an experienced and highly motivated Salesforce Manager with a strong background in designing and delivering Salesforce solutions across the lead-to-cash business process lifecycle, with a specific focus on the Energy, Resources and … Industrials (Oil, Gas and Chemicals) industries. The ideal candidate has deep industry expertise and can effectively translate business requirements into scalable and compliant Salesforce solutions across the lead-to-cash business process. Business Analysis, Configuration & Functional Design Perform business analysis, configuration and functional design activities across Discovery and Implementation project phases. Collaborate with business stakeholders across different functions involved … in the lead-to-cash lifecycle. Plan and execute engaging, high quality functional workshops to elicit business needs. Design and document scalable and compliant Salesforce solutions to meet business needs, leveraging your Salesforce product knowledge, industry expertise and lead to cash process expertise. Support client Product Owners in the creation and upkeep of product backlogs, acting as a More ❯

Salesforce Developer - Apex/LWC/SOQL/REST APIs Salesforce, Apex, Lightning Web Components (LWC), SOQL, SOSL, REST APIs, SFDX Salary up to £70k Hybrid - 2 days in the office in Chester For more information, please email me directly at or call on 01244 567 920/07880 358 148 Who We Are: We're a tech … driven team modernising our internal platforms and customer support capabilities. Working in agile, cross-functional squads, we're reimagining how our systems scale, with Salesforce at the core. We're now looking for a Salesforce Developer to help lead this transformation and deliver outstanding user experiences. Who We're Seeking: We're seeking a Salesforce Developer with … strong Apex skills and hands-on experience in Service Cloud . You'll be working alongside Product Owners, BAs, QAs, and engineers to design, build, and deploy scalable features that improve the customer journey. You'll bring a deep understanding of Lightning Web Components (LWC) , SOQL , and Salesforce APIs , and ideally have experience working in fast-paced More ❯