6 of 6 Salesforce Service Cloud Jobs in the North of England

Job Description Imagine leading the charge to create world-class customer service experiences for Ford Credit customers across Europe. As Group Product Manager, you'll have the opportunity to revolutionize how we support our customers, empowering agents with cutting-edge tools and driving efficiency through innovative solutions built on Salesforce Service Cloud and Contact Centre as … a Service (CCaaS). Ford Credit is searching for a Group Product Manager - Customer Service who will not only build and implement digital products and experiences within our European customer service operations while also leading and managing a talented team to achieve this vision. These experiences will have the power to transform our relationship with our customers. … You'll play a pivotal role in shaping the future of customer service at Ford Credit, driving improvements that enhance agent experiences, optimize operational efficiency, and support the successful rollout of Salesforce Service Cloud and CCaaS across Europe. You will be responsible for owning key features or whole product areas, delivering these to market, measuring their More ❯

Salesforce Administrator Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Administrator with knowledge of Service Cloud to join their team. The RoleAs a Salesforce Administrator you will contribute to the ongoing development of salesforce for the organisation. Working closely with functional leaders, organisational units, and … and complete operational requests to support day to day operations.* Triage and work bug support tickets.* Support change management by providing solutions or guiding colleagues through the possibilities of Service Cloud.* Create clear documentation (such as HLDs and LLDs) to support change management.* Act as an SME for Salesforce Service Cloud Org.* Identify and highlight key … areas of improvement.* Estimate work effort required for proposed changes. The Requirements* Understanding of automation tools (such as Flow and Approval Processes).* A deep knowledge of Salesforce Service Cloud.* Ability to build and maintain good Client relationships.* Strong decision making and judgement, influencing, and presentation skills.* Salesforce Admin Certified desirable If you are looking for an More ❯

and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our … the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities As a Senior Salesforce Solution Architect, you'll leverage your extensive technical expertise and leadership skills to drive innovation and excellence within our organization. Responsibilities : Lead the design, development, and implementation of complex … Salesforce solutions, ensuring alignment with clients' business objectives Mentor and guide junior team members, fostering a culture of continuous learning and improvement Collaborate with stakeholders to define system architecture and ensure seamless integration with Salesforce Stay current with emerging Salesforce trends, tools, and best practices Contribute to the development of Salesforce solution strategies and roadmaps Requirement More ❯

Overview Do you want to help diverse organisations to implement effective and efficient customer service transformation strategies, thinking creatively to solve client issues? Deloitte Digital is building a team of talented individuals to deliver impactful customer service transformation. If you have experience in designing and implementing effective strategies, optimising service delivery, and leveraging technology, this could be … make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are looking for people who are passionate about service transformation; experts in their field who bring out the best in others, and can drive change without compromising standards, integrity or culture. You will work with outstanding talent to … design and deliver end-to-end service transformation with the customer at the heart of our solutions. This means you could be working on a wide range of projects including: Designing and implementing customer service transformation strategies: Developing tailored solutions encompassing process optimisation, technology enablement, organisational design, and performance management. Leveraging technology for service excellence: Advising clients More ❯

grow, innovate, and serve our customers better. We're a collaborative, product-centric team of technologists, specialists, and problem-solvers who thrive on unlocking value through modern platforms like Salesforce, Dynamics, Power BI, and automation tools. With a culture grounded in agility, transparency, and continuous improvement, we work closely with our business partners to deliver impactful solutions that make … a real difference. Salesforce Developer The Salesforce Developer is a technical expert responsible for designing, developing, and implementing Salesforce platform solutions that meet complex business requirements. This role blends strong technical skills in declarative and programmatic development with a functional understanding of business needs to deliver high-quality, scalable CRM capabilities. Working as part of the Salesforce … collaborates with architects, product owners, and business stakeholders to ensure fit-for-purpose solutions are delivered efficiently, effectively, and with best practice at their core. What you will do Salesforce Configuration & Development Develop robust, scalable, and reusable components using Apex, Lightning Web Components (LWC), and Visualforce. Work with integration platforms and APIs to connect Salesforce with other enterprise More ❯

Join One of the UK's Leading Property Management Companies and Shape the Future of Salesforce Innovation Are you a passionate and experienced Senior Salesforce Developer ready to take the lead in transforming digital experiences? At Residential Management Group (RMG) , one of the UK's largest and most respected property management companies, we're offering an exciting opportunity … a bi-weekly schedule, with two office-based days every fortnight. You'll join a collaborative team of engineers, designers, and architects, leading the design and delivery of innovative Salesforce solutions that drive our business transformation and make a meaningful difference to the communities we serve. Key Responsibilities Lead the end-to-end delivery of Salesforce solutions, from … design to deployment. Design and document optimised, user-led technology solutions. Engineer scalable, resilient, and secure Salesforce applications. Conduct and document comprehensive technical testing, including automation where possible. Collaborate with project teams and stakeholders throughout the delivery lifecycle. Provide expert-level support and mentorship to peers and junior engineers. Ensure security-by-design in all engineering and service More ❯