2 of 2 Salesforce Service Cloud Jobs in the South West

First Point Group is recruiting for a Salesforce Business Analyst with 5 to 10 years of experience in Business Analyst roles. The successful candidate must be Salesforce Associate/Administrator Certified at a minimum and ideally have worked with some of the following Salesforce products - Service Cloud, Sales Cloud, Field Service, Experience Cloud, REST API etc. You will have a proven business analysis capability across system-led projects, and excellent stakeholder engagement skills. Our client is an international telecoms company and technology-driven organisation. Predominantly remote working, this is a rolling ...

SalesforceAdministrator-RemoteWorking LynxarecurrentlyworkingwithalargeITconsultancytohelpthemsourceaSalesforceAdministrator.OurclientislargeglobalConsultancywhoworkwithenterpriseclients,solvingtheirbusinessandtechnologyproblemsusingcuttingedgeSolutions. Responsibilities: BethemaincontactforSalesforcesupportqueries Helpcustomerswithissues,questions,andsystemproblems InvestigateandfixSalesforceerrorsandconfigurationissues Escalatemorecomplexproblemswhenneeded Keepsystemssecure,stable,anduptodate Maintainclearrecordsofchangesandfixes Provideregularupdatesandreportstocustomers Suggestimprovements,automation,andnewfeatures Keyskillsandexperience: AdegreeinITorabusiness-relatedsubject ExperienceasaSalesforceAdministratororConsultant AtleastoneSalesforcecertification GoodknowledgeofSalesforcesetup(objects,fields,workflows,security) ExperiencewithSalesCloud,ServiceCloud,andAppExchange ExperiencewithintegrationsorAPIsisaplus Goodcommunicationandcustomer-serviceskills ...