The purpose of the Security function is to bring the organisation's operational, technical, and information security risks under explicit management control through the SOC services. Location Head Office in Wembley, Remote Required N/A Status Permanent, Full Time Role The purpose of the Security function is to bring the organisation's operational, technical, and information security risks under explicit management control through the SOC services. Key Responsibilities Take ownership of all operational and technical processes including: Security risk management Information and security operational incident management Direct management and development of 24 7 SOC Team Incident investigation including root cause analysis, SIEM, SOAR, EDR Act as security incident manager for major security incidents (internal and external) Security assurance activities Quality & Compliance Maintain Cyber Essentials accreditations Maintain internal and external security standards Participate in More ❯
/MacOS troubleshooting, and hardware diagnostics for laptops/desktops. Practical knowledge of: DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Familiarity with backup and disaster recovery tools like Azure, SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor … Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone manner and customer-facing demeanour. More ❯
