2 of 2 Security Management Jobs in West London

M365, etc, to all offices globally, Provision of laptops and mobile devices, Supporting desktop client access to back-office applications that are supported by the applications team, End user security management. Required experience: Extensive Service Desk experience: Running a modern user centric support function in an international business. Creation, monitoring and reporting of relevant SLA and KPI metrics Acting … as an ambassador to end users, and working directly with users to meet their needs Management of ITSM tools (service desk, auto deployment, patching, remote support, etc) Running a service desk on Single Point of Contact principles and managing the escalation to third line or external resource where necessary. Extensive M365 operational experience : Familiar with user provisioning and management … support to home and remote workers. IT Service Governance Familiar with setting up, managing and administering IT Service governance, ideally aligned with ITIL principles. Including: User provisioning and access management (Starter/movers/leavers, access reviews, etc) Change management Asset management Incident/Problem management Service catalogue, CMDB, etc End user device and software patching More ❯

professional qualification to master's level or relevant equivalent experience. Desirable Customer facing skills course or equivalent experience. Knowledge and Experience Essential Extensive experience working in an ICT Service Management environment managing a 2nd level team. Sound knowledge of the following technical products: Windows, Active Directory, Microsoft SCCM, Microsoft Office, NHSmail, Patch management systems. Desirable A good working … knowledge of Information Security Management Standards. Skills, Abilities and Attributes Essential Active and extensive problem solving and analytical skills. Ability to lead a team of IT professionals. Ability to plan and prioritise the workload of a disparate IT team. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and More ❯