Senior Customer Experience Specialist
- Hiring Organisation
- HiBob
- Location
- Stoke-on-Trent, Staffordshire, UK
- Employment Type
- Full-time
Bobbers from across the globe, making us the choice HRIS of over 3500 midsize and multinational companies. Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Airtasker, Go Cardless, Fiverr … role (support, success, or similar). Proven experience managing complex customer escalations and collaborating with engineering teams. Strong technical troubleshooting skills (APIs, integrations, data analysis, or logs). Clear, confident communicator - able to translate technical findings for non-technical audiences. Calm, analytical, and customer-first mindset - you bring ...