Newton-le-Willows, Merseyside, England, United Kingdom
Greenfield I T Recruitment
SeniorITSupport TechnicianLocation: Newton-Le-Willows - WA11**Permanent/onsite based role**Salary: Up to £40k plus benefitsOur client is looking for a hands-on IT professional with a passion for problem-solving anddelivering exceptional service. The IT team play a key role in supporting, maintaining, andenhancing ITsupport and infrastructure while … providing end-user support across hardwareand applications. The ideal person profile for this opportunity will have experience ofsupporting IT within a manufacturing setting.Senior ITSupport Technician key responsibilities:• PC Support & Helpdesk Management: Ensure efficient operation of the PCsupport function and timely resolution of Helpdesk tickets in line with internalSLAs.• Network Infrastructure Maintenance: Oversee the health … performance ofOffice 365 environment, Windows Server, Active Directory, VoIP phonesystem, and Meraki switch/cabling infrastructure.• Security & Data Integrity: Maintain a safe network environment and upholddata protection standards.• Strategic IT Solutions: Contribute to the development of new technicalsolutions aligned with business goals.• User Setup & Daily Operations: Support new user onboarding and participatein the day-to-day activities of More ❯
SeniorITSupport Specialist - Proactive MSP Role Supporting Multiple Clients Needham Market £35,000 - £45,000 Are you an experienced ITSupport professional who thrives on being proactive rather than reactive? Do you enjoy building strong relationships and helping a variety of clients get the very best from their technology? If so, this could be … your ideal next role. We're looking for a SeniorITSupport Specialist with recent Managed Service Provider (MSP) experience to deliver forward-thinking, preventative ITsupport across multiple client environments. You'll play a key role in anticipating issues, improving systems, and ensuring our clients' technology runs smoothly and securely. What You'll Be … Doing Providing proactive 2nd/3rd line support across diverse client infrastructures Monitoring, maintaining, and optimising systems to prevent downtime before it happens Managing and improving client networks, firewalls, and security configurations Building trusted relationships with clients as a dependable, solutions-driven advisor Collaborating with a high-performing MSP team to deliver exceptional service and reliability What We More ❯
Employment Type: Permanent
Salary: £35000 - £45000/annum depending on experience
SeniorITSupport Technician Since 2007, this tech-led business has been transforming how food manufacturers and retailers manage their product lifecycles — helping them design, price and deliver better food products, faster. As they continue to scale, they’re looking for a seniorITsupport professional to keep their growing infrastructure running smoothly and … Role Overview: Location: Hybrid/Remote (office in Bourne, Lincolnshire) Package: Competitive salary + benefits Industry: Technology/Food Software Solutions What You’ll Be Doing: Acting as a Senior in the ITsupport operations, acting as the main escalation point for complex technical issues. Manage and prioritise support tickets, ensuring quick and effective resolution. Oversee … day-to-day IT activities — from server maintenance and patching to endpoint management. Maintain accurate technical documentation and a clear knowledge base. Monitor key support metrics and identify opportunities to improve processes. Handle equipment inventory, procurement, and IT onboarding/off boarding. Deliver user training and develop support resources to build internal capability. Work closely with More ❯
WC1B, Tottenham Court Road, Greater London, United Kingdom
BrandEd UK
ROLE, YOU MUST ALSO SUBMIT A COVER LETTER. Contract: Full-time, permanent, 35 hours per week (on-site) Location: 30 Bedford Square, London, WC1B 3EE Reports to: Director of IT Service Management Salary: £48,500 per annum BrandEd BrandEd partners with prestigious companies to deliver relevant, experiential learning programs taught by industry experts from the world’s best brands. … from pre-college to master’s degrees with campuses in New York, London, Madrid and Online, and partnerships in Seoul and Beijing. Job Purpose Reporting to the Director of IT Service Management, the SeniorITSupport Analyst is a key member of the Global IT Service Management team and will take a lead role in … all aspects of ITsupport across BrandEd, helping to ensure that the services provided by IT are effectively managed. The position requires a high standard of professional conduct and the ability to build and maintain positive, professional relationships, and a collaborative approach to working with colleagues. The role requires excellent communication, teamwork, and a commitment to maintaining More ❯
SeniorITSupport Manager Salary: Up to £76,000 + 25% Bonus + benefits Location: 5 days on site - multi site London Type: Permanent Role We’re looking for a SeniorITSupport Manager to take ownership of a customer-focused support function across multiple sites in London. This is a big-impact … dispersed team, shaping processes, and driving service improvements at scale. If you’ve grown from a technical background into leadership, this is your chance to inspire a team, influence senior stakeholders, and raise the bar on availability, reliability, and customer experience across the business. Key Responsibilities Lead, coach, and develop a team of 8 Engineers across multiple sites. Set … the standard for customer experience by ensuring high availability, reliability, and performance of IT services. Implement ITIL/ITSM best practices to streamline processes, improve incident resolution, and enhance reporting. Maintain accurate and up-to-date site documentation for support teams. Organise and manage an Out-of-Hours rota to support customers outside of core hours. Produce More ❯
SeniorITSupport Manager Salary: Up to £76,000 + 25% Bonus + benefits Location: 5 days on site - multi site London Type: Permanent Role We’re looking for a SeniorITSupport Manager to take ownership of a customer-focused support function across multiple sites in London. This is a big-impact … dispersed team, shaping processes, and driving service improvements at scale. If you’ve grown from a technical background into leadership, this is your chance to inspire a team, influence senior stakeholders, and raise the bar on availability, reliability, and customer experience across the business. Key Responsibilities Lead, coach, and develop a team of 8 Engineers across multiple sites. Set … the standard for customer experience by ensuring high availability, reliability, and performance of IT services. Implement ITIL/ITSM best practices to streamline processes, improve incident resolution, and enhance reporting. Maintain accurate and up-to-date site documentation for support teams. Organise and manage an Out-of-Hours rota to support customers outside of core hours. Produce More ❯
SeniorITSupport Manager Salary: Up to £76,000 + 25% Bonus + benefits Location: 5 days on site - multi site London Type: Permanent Role We’re looking for a SeniorITSupport Manager to take ownership of a customer-focused support function across multiple sites in London. This is a big-impact … dispersed team, shaping processes, and driving service improvements at scale. If you’ve grown from a technical background into leadership, this is your chance to inspire a team, influence senior stakeholders, and raise the bar on availability, reliability, and customer experience across the business. Key Responsibilities Lead, coach, and develop a team of 8 Engineers across multiple sites. Set … the standard for customer experience by ensuring high availability, reliability, and performance of IT services. Implement ITIL/ITSM best practices to streamline processes, improve incident resolution, and enhance reporting. Maintain accurate and up-to-date site documentation for support teams. Organise and manage an Out-of-Hours rota to support customers outside of core hours. Produce More ❯
london (city of london), south east england, united kingdom
La Fosse
SeniorITSupport Manager Salary: Up to £76,000 + 25% Bonus + benefits Location: 5 days on site - multi site London Type: Permanent Role We’re looking for a SeniorITSupport Manager to take ownership of a customer-focused support function across multiple sites in London. This is a big-impact … dispersed team, shaping processes, and driving service improvements at scale. If you’ve grown from a technical background into leadership, this is your chance to inspire a team, influence senior stakeholders, and raise the bar on availability, reliability, and customer experience across the business. Key Responsibilities Lead, coach, and develop a team of 8 Engineers across multiple sites. Set … the standard for customer experience by ensuring high availability, reliability, and performance of IT services. Implement ITIL/ITSM best practices to streamline processes, improve incident resolution, and enhance reporting. Maintain accurate and up-to-date site documentation for support teams. Organise and manage an Out-of-Hours rota to support customers outside of core hours. Produce More ❯
SeniorITSupport Manager Salary: Up to £76,000 + 25% Bonus + benefits Location: 5 days on site - multi site London Type: Permanent Role We’re looking for a SeniorITSupport Manager to take ownership of a customer-focused support function across multiple sites in London. This is a big-impact … dispersed team, shaping processes, and driving service improvements at scale. If you’ve grown from a technical background into leadership, this is your chance to inspire a team, influence senior stakeholders, and raise the bar on availability, reliability, and customer experience across the business. Key Responsibilities Lead, coach, and develop a team of 8 Engineers across multiple sites. Set … the standard for customer experience by ensuring high availability, reliability, and performance of IT services. Implement ITIL/ITSM best practices to streamline processes, improve incident resolution, and enhance reporting. Maintain accurate and up-to-date site documentation for support teams. Organise and manage an Out-of-Hours rota to support customers outside of core hours. Produce More ❯
Bracknell, Berkshire, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
SeniorITSupport Technician - MSP Location: Bracknell (Hybrid - 2 days in office) Salary: £33K-£38K DOE A growing and dynamic IT Managed Services Provider (MSP) supporting over 60 clients is looking for a SeniorITSupport Technician to join their expanding team. This is a fantastic opportunity to work in a collaborative environment … where your technical skills will be valued and developed. You'll be reporting to the Service Delivery Manager and working closely with the technical team to deliver excellent ITsupport and consultancy services. The role involves a mix of remote and onsite support, project work, and mentoring junior team members. Key Responsibilities: Provide 2nd line support across Windows Server (on-prem & Azure), Active Directory, Group Policy, DNS, and RDS Troubleshoot Windows desktop issues and Microsoft 365 environments (Exchange, SharePoint, Teams, Teams Voice) Support and configure Hyper-V and virtualised environments Perform hardware diagnostics, repairs, and installations Use service desk tools (ConnectWise Manage ideal) to manage tickets and SLAs Monitor and maintain client systems and More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Randstad Technologies
SeniorSupportIT Analyst 6 Months contract £140 a day inside IR35 Role is based in Newcastle - 5 days a week A top consultancy firm is looking for an experienced ITSupport Specialist to their team on contract basis. You will join a small dynamic team focusing on delivering ITSupport to end … users. As an ITSupport Specialist you will play a pivotal role in the organisation and be the main point of contact for all IT needs. You will need to demonstrate a vast understanding of hands-on experience working in a busy IT environment supporting Mac/windows users. Essential Skills Hands on experience working in … a busy environment moving equipment Cable management PC and Mac Support Managing IT Assets Onboarding new users Troubleshooting mac devices Prior experience of working in busy IT environment 6 months contract | £140 a day inside IR35 |Role is based in Newcastle - 5 days a week If you thrive in a fast paced environment and love supporting ITMore ❯
NO H1S OR 3RD PARTIES. SENIORITSUPPORT ENGINEER New York, NY Position Description Position Summary This is a customer oriented support role centered on providing basic to advanced technical support for end user desktop, laptop, mobile device, application and peripheral installation, configuration and issues. Technologically proficient individual open to interact with users live or … through other digital communication methods to provide guidance, troubleshooting and issue resolution. The SeniorITSupport Engineer's ability to deliver on and resolve technology requests, tasks, and projects is an important part of this position. A good understanding and working experience managing and supporting IT infrastructure, systems, servers, networks, security, computers, mobile devices, technology products … and software combined with problem solving abilities to diagnose and resolve issues are important criteria to succeed in this position. Responsibilities User Support Provide onsite and remote assistance for technical requests, diagnose, troubleshoot and resolve issues, communicate progress, follow up and ensure completion of support tickets. Monitor and track support requests in the helpdesk ticketing system, and More ❯
Techunite is proud to be working with a growing and dynamic organisation to recruit for a SeniorITSupport Engineer/Service Desk Lead . This is a key role within the service desk team, ideal for someone with strong technical expertise who’s ready to step into a leadership-focused position. Office based full time. This … who enjoys mentoring others, improving processes, and playing a crucial role in service delivery. You’ll take ownership of day-to-day operations on the service desk, guide and support your team, and act as the main escalation point for more complex technical issues. In addition to the core support responsibilities, this role offers a clear development path … into an IT Service Manager (ITSM) role as the business continues to scale. It's a great fit for someone with ambition to grow into a more strategic, business-facing position over time. Key Responsibilities Act as the primary escalation point for complex technical issues, providing expert-level support and guidance - Diagnose, troubleshoot and resolve Level More ❯
S enior ITSupport Engineer 6-Month Contract On-site | Norwich £200-£250 per day (via Umbrella) We're looking for a SeniorITSupport Engineer to join a leading organisation in Norwich on a 6-month contract. This role will be fully on-site, supporting large-scale device management, deployments, and infrastructure operations. Key … Windows scripting (PowerShell preferred) Solid understanding of Active Directory, Group Policy, DHCP, DNS, and Anti-Virus Experience with Office 365, Teams, and Line of Business app deployment/patching Support across Windows, Android, and iOS platforms Knowledge of Wi-Fi technologies and hardware repairs (laptops/desktops) If you're an experienced engineer ready to hit the ground running More ❯
An established organisation in Bournemouth is seeking a proactive and technically skilled SeniorITSupport Engineer to join their IT Services department. The role is primarily customer-facing, providing high-quality support to the organisation. The successful candidate will work as part of a collaborative IT team, handling 1st and 2nd line support and contributing to day-to-day IT operations. Responsibilities: Provide 1st and 2nd line support across hardware, software, and network systems Monitor, prioritise, and resolve support tickets, escalating complex issues as needed Perform routine IT operations and maintenance to ensure system stability and security Maintain accurate technical documentation and knowledge base articles Support device More ❯
Join a leading educational organisation in Bournemouth, providing vital ITsupport across a dynamic and collaborative environment.Please note, this role is based on site in Bournemouth, Mon-Fri. Key Responsibilities Deliver 1st and 2nd line technical support to staff and students, ensuring smooth day-to-day IT operations. Monitor, prioritise, and resolve support requests efficiently … escalating complex incidents where necessary. Maintain and supportIT infrastructure including Windows, Office 365, and core network services (AD, DHCP, DNS). Manage and track IT assets, licences, and documentation to ensure accuracy and compliance. Support cloud and on-premises platforms including Microsoft 365, Teams, and SharePoint. Assist with projects, upgrades, and system improvements, contributing to … a secure and stable IT environment. Champion cybersecurity awareness within the organisation. Collaborate with central IT teams to resolve infrastructure or system-wide issues promptly. About You Proven experience providing 1st & 2nd line technical support. Strong troubleshooting skills across Windows 10/11, Microsoft 365, and network systems. Familiarity with Azure AD & Intune. Excellent communication and customer service More ❯
SeniorSupport Operations (Data Platforms, ServiceNow, IT Systems Infrastructure) This role will provide customer first technology support for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to: end user support, IT Incident Management, Change Management, Problem Management, Knowledge Management, Endpoint Management, and business controls. This position … will require excellent customer service and quick decision making skills to identify and resolve internal user's technical issues with a heavy focus on laptop support with an even mix of Windows PC's, Macs, and Mobile Devices. This role requires a focus on execution, accountability, and results to improve the end user experience while driving operational efficiencies. Basic … Qualifications: High School Diploma, GED, or equivalent certification At least 2 years of experience in managing IT projects or operations teams At least 2 years Technical Operations experience At least 2 years of experience with IT systems and infrastructure At least 2 years experience with Data Platforms and Operating Systems At least 2 years of experience with Incident More ❯
SeniorSupport Operations (Data Platforms, ServiceNow, IT Systems Infrastructure) This role will provide customer first technology support for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to: end user support, IT Incident Management, Change Management, Problem Management, Knowledge Management, Endpoint Management, and business controls. This position … will require excellent customer service and quick decision making skills to identify and resolve internal user's technical issues with a heavy focus on laptop support with an even mix of Windows PC's, Macs, and Mobile Devices. This role requires a focus on execution, accountability, and results to improve the end user experience while driving operational efficiencies. Basic … Qualifications: High School Diploma, GED, or equivalent certification At least 2 years of experience in managing IT projects or operations teams At least 2 years Technical Operations experience At least 2 years of experience with IT systems and infrastructure At least 2 years experience with Data Platforms and Operating Systems At least 2 years of experience with Incident More ❯
SeniorSupport Operations (Data Platforms, ServiceNow, IT Systems Infrastructure) This role will provide customer first technology support for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to: end user support, IT Incident Management, Change Management, Problem Management, Knowledge Management, Endpoint Management, and business controls. This position … will require excellent customer service and quick decision making skills to identify and resolve internal user's technical issues with a heavy focus on laptop support with an even mix of Windows PC's, Macs, and Mobile Devices. This role requires a focus on execution, accountability, and results to improve the end user experience while driving operational efficiencies. Basic … Qualifications: High School Diploma, GED, or equivalent certification At least 2 years of experience in managing IT projects or operations teams At least 2 years Technical Operations experience At least 2 years of experience with IT systems and infrastructure At least 2 years experience with Data Platforms and Operating Systems At least 2 years of experience with Incident More ❯
SeniorSupport Operations (Data Platforms, ServiceNow, IT Systems Infrastructure) This role will provide customer first technology support for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to: end user support, IT Incident Management, Change Management, Problem Management, Knowledge Management, Endpoint Management, and business controls. This position … will require excellent customer service and quick decision making skills to identify and resolve internal user's technical issues with a heavy focus on laptop support with an even mix of Windows PC's, Macs, and Mobile Devices. This role requires a focus on execution, accountability, and results to improve the end user experience while driving operational efficiencies. Basic … Qualifications: High School Diploma, GED, or equivalent certification At least 2 years of experience in managing IT projects or operations teams At least 2 years Technical Operations experience At least 2 years of experience with IT systems and infrastructure At least 2 years experience with Data Platforms and Operating Systems At least 2 years of experience with Incident More ❯
SeniorSupport Operations (Data Platforms, ServiceNow, IT Systems Infrastructure) This role will provide customer first technology support for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to: end user support, IT Incident Management, Change Management, Problem Management, Knowledge Management, Endpoint Management, and business controls. This position … will require excellent customer service and quick decision making skills to identify and resolve internal user's technical issues with a heavy focus on laptop support with an even mix of Windows PC's, Macs, and Mobile Devices. This role requires a focus on execution, accountability, and results to improve the end user experience while driving operational efficiencies. Basic … Qualifications: High School Diploma, GED, or equivalent certification At least 2 years of experience in managing IT projects or operations teams At least 2 years Technical Operations experience At least 2 years of experience with IT systems and infrastructure At least 2 years experience with Data Platforms and Operating Systems At least 2 years of experience with Incident More ❯
SeniorSupport Operations (Data Platforms, ServiceNow, IT Systems Infrastructure) This role will provide customer first technology support for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to: end user support, IT Incident Management, Change Management, Problem Management, Knowledge Management, Endpoint Management, and business controls. This position … will require excellent customer service and quick decision making skills to identify and resolve internal user's technical issues with a heavy focus on laptop support with an even mix of Windows PC's, Macs, and Mobile Devices. This role requires a focus on execution, accountability, and results to improve the end user experience while driving operational efficiencies. Basic … Qualifications: High School Diploma, GED, or equivalent certification At least 2 years of experience in managing IT projects or operations teams At least 2 years Technical Operations experience At least 2 years of experience with IT systems and infrastructure At least 2 years experience with Data Platforms and Operating Systems At least 2 years of experience with Incident More ❯
SeniorSupport Operations (Data Platforms, ServiceNow, IT Systems Infrastructure) This role will provide customer first technology support for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to: end user support, IT Incident Management, Change Management, Problem Management, Knowledge Management, Endpoint Management, and business controls. This position … will require excellent customer service and quick decision making skills to identify and resolve internal user's technical issues with a heavy focus on laptop support with an even mix of Windows PC's, Macs, and Mobile Devices. This role requires a focus on execution, accountability, and results to improve the end user experience while driving operational efficiencies. Basic … Qualifications: High School Diploma, GED, or equivalent certification At least 2 years of experience in managing IT projects or operations teams At least 2 years Technical Operations experience At least 2 years of experience with IT systems and infrastructure At least 2 years experience with Data Platforms and Operating Systems At least 2 years of experience with Incident More ❯
SeniorSupport Operations (Data Platforms, ServiceNow, IT Systems Infrastructure) This role will provide customer first technology support for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to: end user support, IT Incident Management, Change Management, Problem Management, Knowledge Management, Endpoint Management, and business controls. This position … will require excellent customer service and quick decision making skills to identify and resolve internal user's technical issues with a heavy focus on laptop support with an even mix of Windows PC's, Macs, and Mobile Devices. This role requires a focus on execution, accountability, and results to improve the end user experience while driving operational efficiencies. Basic … Qualifications: High School Diploma, GED, or equivalent certification At least 2 years of experience in managing IT projects or operations teams At least 2 years Technical Operations experience At least 2 years of experience with IT systems and infrastructure At least 2 years experience with Data Platforms and Operating Systems At least 2 years of experience with Incident More ❯
SeniorSupport Operations (Data Platforms, ServiceNow, IT Systems Infrastructure) This role will provide customer first technology support for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to: end user support, IT Incident Management, Change Management, Problem Management, Knowledge Management, Endpoint Management, and business controls. This position … will require excellent customer service and quick decision making skills to identify and resolve internal user's technical issues with a heavy focus on laptop support with an even mix of Windows PC's, Macs, and Mobile Devices. This role requires a focus on execution, accountability, and results to improve the end user experience while driving operational efficiencies. Basic … Qualifications: High School Diploma, GED, or equivalent certification At least 2 years of experience in managing IT projects or operations teams At least 2 years Technical Operations experience At least 2 years of experience with IT systems and infrastructure At least 2 years experience with Data Platforms and Operating Systems At least 2 years of experience with Incident More ❯
