Senior IT Support Jobs

Senior IT Support
UK

The median Senior IT Support salary in the UK is £40,000 per year, according to job vacancies posted during the 6 months leading to 11 July 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
11 Jul 2025
Same period 2024 Same period 2023
Rank 682 796 829
Rank change year-on-year +114 +33 +357
Permanent jobs requiring a Senior IT Support 52 105 73
As % of all permanent jobs advertised in the UK 0.087% 0.10% 0.085%
As % of the Job Titles category 0.097% 0.11% 0.092%
Number of salaries quoted 45 104 60
10th Percentile £32,500 £29,750 £30,000
25th Percentile £35,000 £31,094 £34,652
Median annual salary (50th Percentile) £40,000 £35,000 £38,500
Median % change year-on-year +14.29% -9.09% -
75th Percentile £46,250 £44,063 £42,782
90th Percentile £50,750 £50,000 £48,075
UK excluding London median annual salary £40,000 £35,000 £35,215
% change year-on-year +14.29% -0.61% -6.09%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 53,608 98,348 79,076
% of permanent jobs with a recognized job title 89.56% 94.79% 91.65%
Number of salaries quoted 29,599 68,859 54,164
10th Percentile £27,500 £29,000 £32,500
25th Percentile £37,574 £38,750 £44,250
Median annual salary (50th Percentile) £55,000 £52,500 £60,000
Median % change year-on-year +4.76% -12.50% -
75th Percentile £73,708 £70,000 £80,000
90th Percentile £95,000 £90,000 £100,000
UK excluding London median annual salary £50,000 £50,000 £53,000
% change year-on-year - -5.66% +4.24%

Senior IT Support
Job Vacancy Trend

Job postings that featured Senior IT Support in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Senior IT Support in the UK

Senior IT Support
Salary Trend

3-month moving average salary quoted in jobs citing Senior IT Support.

Salary trend for Senior IT Support in the UK

Senior IT Support
Salary Histogram

Salary distribution for jobs citing Senior IT Support over the 6 months to 11 July 2025.

Salary histogram for Senior IT Support in the UK

Senior IT Support
Top 12 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior IT Support within the UK over the 6 months to 11 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +112 48 £39,000 +9.09% 20
UK excluding London +82 28 £40,000 +14.29% 18
London +98 24 £39,000 +0.65% 5
Work from Home +95 9 £42,500 +25.00% 6
South East +69 6 £39,250 -10.80% 7
Midlands +63 6 £35,000 - 2
East Midlands +36 6 £35,000 - 1
South West +107 5 £45,000 +41.18% 4
North of England +39 5 £42,500 +19.72% 4
Yorkshire +30 5 £42,500 +37.65% 2
Scotland +108 4 £40,000 -20.00%
East of England +25 2 £30,750 -4.27%

Senior IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 11 July 2025, Senior IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Senior IT Support in the job title.

1 49 (94.23%) Windows
2 36 (69.23%) Active Directory
3 35 (67.31%) Microsoft
3 35 (67.31%) Azure
4 34 (65.38%) Social Skills
5 32 (61.54%) Microsoft 365
6 30 (57.69%) Microsoft Intune
7 24 (46.15%) Entra ID
8 23 (44.23%) SharePoint
9 19 (36.54%) VPN
10 18 (34.62%) Degree
10 18 (34.62%) Windows Server
10 18 (34.62%) Customer Service
11 17 (32.69%) ITIL
12 16 (30.77%) Cyber Essentials
13 15 (28.85%) PowerShell
14 13 (25.00%) OneDrive
15 12 (23.08%) Mentoring
15 12 (23.08%) Problem-Solving
15 12 (23.08%) ITSM
16 11 (21.15%) Windows 10
17 10 (19.23%) Driving Licence
17 10 (19.23%) Chatbot
17 10 (19.23%) Conversational UI
17 10 (19.23%) Project Management
17 10 (19.23%) VoIP
17 10 (19.23%) VMware
17 10 (19.23%) VMware Infrastructure
17 10 (19.23%) Artificial Intelligence
17 10 (19.23%) VLAN

Senior IT Support Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (44.23%) SharePoint
2 9 (17.31%) Microsoft Exchange
3 2 (3.85%) IIS
Applications
1 10 (19.23%) Chatbot
2 4 (7.69%) Microsoft Office
3 1 (1.92%) Microsoft Excel
3 1 (1.92%) Microsoft PowerPoint
Business Applications
1 1 (1.92%) Remedy ITSM
1 1 (1.92%) Salesforce CRM
Cloud Services
1 35 (67.31%) Azure
2 32 (61.54%) Microsoft 365
3 24 (46.15%) Entra ID
4 13 (25.00%) OneDrive
5 4 (7.69%) AWS
6 2 (3.85%) Slack
7 1 (1.92%) Azure Sentinel
7 1 (1.92%) Google Workspace
7 1 (1.92%) PaaS
7 1 (1.92%) SaaS
Communications & Networking
1 19 (36.54%) VPN
2 10 (19.23%) VLAN
2 10 (19.23%) VoIP
3 9 (17.31%) Firewall
4 8 (15.38%) DNS
5 6 (11.54%) DHCP
5 6 (11.54%) IPsec
5 6 (11.54%) Wireless
6 4 (7.69%) LAN
6 4 (7.69%) SSL
6 4 (7.69%) WAN
7 3 (5.77%) SAN
8 2 (3.85%) Cisco IOS
9 1 (1.92%) TCP/IP
9 1 (1.92%) Wi-Fi
Database & Business Intelligence
1 5 (9.62%) SQL Server
2 2 (3.85%) Amazon RDS
3 1 (1.92%) Tableau
Development Applications
1 3 (5.77%) JIRA
General
1 34 (65.38%) Social Skills
2 4 (7.69%) Analytical Skills
2 4 (7.69%) Manufacturing
3 3 (5.77%) Finance
3 3 (5.77%) Marketing
4 2 (3.85%) Law
5 1 (1.92%) Electronics
5 1 (1.92%) Inclusion and Diversity
5 1 (1.92%) Legal
5 1 (1.92%) Organisational Skills
5 1 (1.92%) Public Sector
5 1 (1.92%) Retail
5 1 (1.92%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.92%) EDI
Miscellaneous
1 10 (19.23%) Driving Licence
2 4 (7.69%) EPoS
2 4 (7.69%) Onboarding
2 4 (7.69%) Replication
3 2 (3.85%) Clustering
3 2 (3.85%) Educational Technology
3 2 (3.85%) Video Conferencing
4 1 (1.92%) CCTV
4 1 (1.92%) Enterprise Software
4 1 (1.92%) iPad
4 1 (1.92%) Self-Motivation
Operating Systems
1 49 (94.23%) Windows
2 18 (34.62%) Windows Server
3 11 (21.15%) Windows 10
4 8 (15.38%) Linux
4 8 (15.38%) Windows Server 2016
5 6 (11.54%) Mac OS
6 4 (7.69%) Android
6 4 (7.69%) Windows Server 2019
7 1 (1.92%) Apple iOS
Processes & Methodologies
1 18 (34.62%) Customer Service
2 17 (32.69%) ITIL
3 12 (23.08%) ITSM
3 12 (23.08%) Mentoring
3 12 (23.08%) Problem-Solving
4 10 (19.23%) Artificial Intelligence
4 10 (19.23%) Conversational UI
4 10 (19.23%) Project Management
5 8 (15.38%) Task Automation
6 7 (13.46%) Migration
6 7 (13.46%) Service Delivery
6 7 (13.46%) Service Management
7 6 (11.54%) Cybersecurity
8 5 (9.62%) Business Continuity
8 5 (9.62%) Change Management
8 5 (9.62%) Collaborative Working
8 5 (9.62%) Email Management
8 5 (9.62%) ERP
8 5 (9.62%) Remote Monitoring and Management
8 5 (9.62%) Roadmaps
Programming Languages
1 15 (28.85%) PowerShell
Qualifications
1 18 (34.62%) Degree
2 8 (15.38%) Microsoft Certification
3 5 (9.62%) DBS Check
4 4 (7.69%) MCP
4 4 (7.69%) MCSA
5 3 (5.77%) AWS Certification
5 3 (5.77%) Azure Certification
6 2 (3.85%) A+ Certification
6 2 (3.85%) ACMT
6 2 (3.85%) VMware Certified Professional (VCP)
7 1 (1.92%) CCNA
7 1 (1.92%) CCNP
7 1 (1.92%) Cisco Certification
7 1 (1.92%) Computer Science Degree
7 1 (1.92%) HNC
7 1 (1.92%) HND
7 1 (1.92%) ITIL Foundation Certificate
7 1 (1.92%) MCSE
7 1 (1.92%) SC Cleared
7 1 (1.92%) Security Cleared
Quality Assurance & Compliance
1 16 (30.77%) Cyber Essentials
2 4 (7.69%) PCI DSS
2 4 (7.69%) SLA
3 2 (3.85%) GDPR
System Software
1 36 (69.23%) Active Directory
2 10 (19.23%) VMware Infrastructure
3 9 (17.31%) Hyper-V
4 2 (3.85%) Docker
4 2 (3.85%) VMware ESXi
Systems Management
1 30 (57.69%) Microsoft Intune
2 4 (7.69%) Dell DRAC
3 3 (5.77%) Single Sign-On
4 2 (3.85%) Autotask
4 2 (3.85%) Kubernetes
4 2 (3.85%) SCCM
4 2 (3.85%) vCenter Server
5 1 (1.92%) Plesk
Vendors
1 35 (67.31%) Microsoft
2 10 (19.23%) VMware
3 9 (17.31%) Meraki
4 8 (15.38%) Apple
5 7 (13.46%) Veeam
6 6 (11.54%) Cisco
7 5 (9.62%) Sage
8 4 (7.69%) HP
9 3 (5.77%) SonicWALL
10 2 (3.85%) Datto
10 2 (3.85%) Oracle
10 2 (3.85%) Salesforce
10 2 (3.85%) Sophos
11 1 (1.92%) iManage
11 1 (1.92%) Logitech
11 1 (1.92%) Palo Alto
11 1 (1.92%) Rackspace
11 1 (1.92%) Refinitiv
11 1 (1.92%) ServiceNow
11 1 (1.92%) Zscaler