Job Title: SeniorITSupport Engineer Location: Chorley Salary: £30,000 - £35,000 We have an exciting opportunity for a SeniorITSupport Engineer/3rd Line Support Engineer to join a growing, friendly and dynamic support team providing remote support to Businesses across the UK. The Role of SeniorITSupport Engineer Providing 2nd/3rd line technical support across our customer base via phone or email. Record and update all incidents and problems thoroughly through the company's ITSM system Take ownership of all … support tickets whilst adhering to first response and fix SLAs as part of the support procedure Communicate effectively to ensure swift resolution at both technical and end user level Maintain elevated levels of customer service for all support queries. Maintain accurate resolution documentation in our knowledge base More ❯
SeniorITSupport Analyst – 6 Month FTC Full Time | Office Based | City of London £50,000 - £60,000 per annum Is this the SeniorITSupport Analyst role for you? Crone Corkill are assisting a financial client as they look to bring in a … personable 2nd/3rd Line focused SeniorITSupport Analyst to the team on an initial 6 month fixed term contract, with potential to be extended/made permanent thereafter. The business is currently in the process of implementing a complex financial platform, so need another resource … troubleshooting and maintaining their Windows based infrastructure, VMware estate and promoting best practice aligned with ITSM frameworks in collaboration with other members of the IT team. This is an office based role with an expectation to be in their City based office 5 days per week. If you do More ❯
london (city of london), south east england, United Kingdom
Crone Corkill
SeniorITSupport Analyst – 6 Month FTC Full Time | Office Based | City of London £50,000 - £60,000 per annum Is this the SeniorITSupport Analyst role for you? Crone Corkill are assisting a financial client as they look to bring in a … personable 2nd/3rd Line focused SeniorITSupport Analyst to the team on an initial 6 month fixed term contract, with potential to be extended/made permanent thereafter. The business is currently in the process of implementing a complex financial platform, so need another resource … troubleshooting and maintaining their Windows based infrastructure, VMware estate and promoting best practice aligned with ITSM frameworks in collaboration with other members of the IT team. This is an office based role with an expectation to be in their City based office 5 days per week. If you do More ❯
Job Title: IT Manager/SeniorITSupport Engineer Salary: £40,000 - £50,000 Location: Bristol (office-based position) Must have a valid UK/EU driving licence. A leading EdTech organisation are seeking a motivated IT Manager/SeniorITSupport Engineer. As an IT Manager/SeniorITSupport Engineer you will have the opportunity to work with the latest technologies and play a key role in providing high-quality support and services to internal customers. You will demonstrate a strong work ethic, a … can-do attitude, and are always looking for ways to continue to develop themselves. IT Manager/SeniorITSupport Engineer Key Responsibilities: Ensure the availability and reliability of internal services Establish, maintain, and evolve secure services Provide 2nd/3rd line support Manage vendor More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
AWD Online
IT Project Manager/SeniorIT Project Support Engineer with Prince2 project management experience, a good understanding of Cyber Security principles and ITIL experience within a service desk environment is required for an innovative tech services firm. SALARY: Competitive + Generous Benefits (see below) LOCATION: Hybrid … from the office in Glasgow, and from home JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for an IT Project Manager/SeniorIT Project Support Engineer with Prince2 project management experience, a good understanding of Cyber Security principles and … ITIL experience within a service desk environment. As the IT Project Manager/SeniorIT Project Support Engineer you will join a busy team where the two main priorities of the role are to provide senior level expertise with regard to design and implementation of More ❯
ITSenior Desktop Support Location: London, SE1 Work Arrangement: On-premises An outstanding opportunity has arisen to join a prestigious national institution renowned for its cultural impact and historical significance. This forward-thinking organisation offers a purpose-driven environment where your advanced IT expertise will directly … support the systems that preserve and share powerful historical narratives. With major investments in digital infrastructure and cloud-based technology, they’re now seeking a seasoned IT professional with solid third-line desktop support experience to join a close-knit technical team. ITSenior Desktop … Support Key Skills: We are keen to connect with professionals who take pride in delivering high-quality, customer-focused IT support. This includes Desktop Support Engineers, ITSupport Analysts, Service Desk Engineers, End-User Support Specialists, and IT Technicians who have experience providing More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
Syntax Consultancy Ltd
SeniorITSupport Engineer Derby Permanent £35,000 - £40,000 (DOE) SeniorITSupport Engineer needed with strong Windows Server, Networks and IT Infrastructure skills. A chance to join an established IT Managed Services business based in Derby. Working from the Derby … participate in the team 'on-call' shift rota. Typically one Saturday per month (paid at time and a half): Supporting a range of customer IT Infrastructure including: Windows Server, Networking, Switches, Routers, Desktops, Storage, Telephony, Applications, O365, SaaS/PaaS/laaS, Printers, Linux, Cloud (AWS/Azure). … Trouble-shooting, diagnosing + resolving IT incidents and more complex IT tickets escalated from 1st/2nd Line Support Engineers. Ensuring consistently high standards of customer satisfaction + delivering to agreed service levels (SLAs). Supporting IT projects including installations, upgrades + migrations. Mentoring/coaching More ❯
SeniorITSupport Engineer – Cambridge We have an exciting opportunity for a SeniorITSupport Engineer to join our well-established client in Cambridge. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years … succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a SeniorITSupport Engineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate … organisation. This needs to be a real team player who can cope with a fluid and changing workload. Job Purpose: To provide expert technical support for day-to-day client technical issues as well as delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations More ❯
SeniorITSupport Engineer – Cambridge We have an exciting opportunity for a SeniorITSupport Engineer to join our well-established client in Cambridge. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years … succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a SeniorITSupport Engineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate … organisation. This needs to be a real team player who can cope with a fluid and changing workload. Job Purpose: To provide expert technical support for day-to-day client technical issues as well as delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations More ❯
SeniorITSupport Engineer – Cambridge We have an exciting opportunity for a SeniorITSupport Engineer to join our well-established client in Cambridge. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years … succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a SeniorITSupport Engineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate … organisation. This needs to be a real team player who can cope with a fluid and changing workload. Job Purpose: To provide expert technical support for day-to-day client technical issues as well as delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations More ❯
CB22, Shelford, Cambridgeshire, Great Shelford, United Kingdom
MFK Recruitment
SeniorITSupport Engineer – Cambridge We have an exciting opportunity for a SeniorITSupport Engineer to join our well-established client in Cambridge. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years … succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a SeniorITSupport Engineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate … organisation. This needs to be a real team player who can cope with a fluid and changing workload. Job Purpose: To provide expert technical support for day-to-day client technical issues as well as delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations More ❯
Senior Trade Floor ITSupport Engineer- London- On-site- £75,000-£90,000 + bonuses VIQU have partnered with a leading investment management organisation looking to expand their ITsupport team. The ideal candidate will be a confident individual with a strong ITsupport … trading floor. This person should possess a solid technical background and be proactive and unhesitant in delivering hands-on support. Job Duties of the Senior Trade Floor ITSupport Engineer: Provide end-user technical support for applications, hardware, and workstations Ensure minimal downtime through prompt issue … identification and resolution Manage and resolve support tickets efficiently using a structured tracking system Deliver support both in-person and remotely across various locations Participate in migration projects, including software and system upgrades Support office relocations and infrastructure setup for new or changing environments Commit to More ❯
SeniorITSupport Specialist Apply locations Manchester Time type: Full time Posted on: Posted 30+ Days Ago Job requisition id: JR100951 We are a crowdfunded company with a dedicated community of backers aiming to create the "Best Damn Space Sim Ever". We value diverse talent and … strive to build an exceptional team. We are seeking a SeniorITSupport Specialist at Cloud Imperium Games to support our global workforce. You will be the frontline for hardware, software, and app-related issues, ensuring an excellent employee experience through calls, emails, and chats. We … Squadron 42. Join us as we push boundaries and make gaming history. For more about life at CIG, watch this - . Responsibilities Develop generalist ITsupport and troubleshooting skills across hardware, software, infrastructure, and networks. Provide advanced technical assistance and mentorship to junior support staff. Diagnose and More ❯
SeniorITSupport Engineer - MSP - 45K Location: East Midlands Industry: IT Salary: £40000 - £45000 per annum + Pension, 25 days holiday Posted: 04/09/2024 Description: Are you a SeniorITSupport Engineer with client-facing experience? Do you have experience … Virtualisation? Are you comfortable working on the design of new implementations & projects as well as BAU? ROLE: We have a Client facing 3rd Line ITSupport role with a UK MSP. We are looking for good all-rounders, engineers that can work in multiple technology environments, and enjoy … company standards Contribute to analysis of current resourcing usage and future requirements to ensure resource and systems are at the correct level to achieve IT Service target Contribute to the monitoring of performance against contractual service targets and take appropriate action as required to deliver to IT Service More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Destination Sport
Destination Sport SeniorITSupport Engineer This is a hybrid role based in our Manchester office, you must live within a commutable distance. Occasional domestic/internationaltravelto remote offices Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic … succeed. We are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport. Our new SeniorITSupport Engineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive … and reactive action to Infrastructure, Security & Technical Project Delivery for both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our newSeniorIT Support Engineeryou will: Work with our 7 sport companies within Destination Sport Group to ensure our IT Systems More ❯
Destination Sport SeniorITSupport Engineer This is a hybrid role based in our Manchester office, you must live within a commutable distance. Occasional domestic/internationaltravelto remote offices Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic … succeed. We are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport. Our new SeniorITSupport Engineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive … and reactive action to Infrastructure, Security & Technical Project Delivery for both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our newSeniorIT Support Engineeryou will: Work with our 7 sport companies within Destination Sport Group to ensure our IT Systems More ❯
Overview: The role is responsible for maintaining and optimising the company’s IT infrastructure, ensuring the seamless operation of hardware, servers, storage, and network systems, both on-premise and in the cloud. This includes proactive monitoring, troubleshooting, and support across various IT functions such as hardware, security … and application management. The role also oversees IT service desk operations, providing support to end users, ensures adherence to policies and collaboration on IT projects. Strong emphasis on security, effective service delivery, and continuous improvement of IT processes to meet IT needs and enhance user … satisfaction. Duties and responsibilities Responsible for installing, configuring and monitoring IT Hardware Responsible for supporting and monitoring IT Servers Monitor and support storage appliances and IaaS solutions for performance, availability and security Ensure a secure, optimized network on-premise and in the cloud, while diagnosing and resolving More ❯
Caerphilly, Caerphilly County Borough, Gwent, United Kingdom
Universal Business Team
Description We are recruiting on behalf of our client for a SeniorITSupport Technician , a pivotal role responsible for maintaining and optimising the IT infrastructure of a forward-thinking organisation. This is a hands-on position requiring technical expertise, a proactive approach, and excellent communication … skills to deliver a seamless IT experience across the business. The Role: As the SeniorITSupport Technician, you will: Install, configure, and monitor IT hardware and servers. Manage storage appliances and cloud solutions for optimal performance and security. Maintain a secure and efficient network … infrastructure, resolving connectivity issues promptly. Oversee the IT Service Desk, ensuring SLA compliance and high levels of customer satisfaction. Deliver training sessions, IT inductions, and system onboarding/offboarding processes. Collaborate on IT projects, including system upgrades and process improvements. Ensure adherence to IT policies and More ❯
Job Description ITSenior Systems Support Engineer Our Client is a Bank based in the City of London, are looking to recruit an ITSenior Systems Support Engineer ideally with at least 5 to 7 years of experience in IT ideally from within … experience Experience of Pal Alto firewalls Firemon - Network Security Devices and Policy Management Experience of Avaya PABX systems Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to … day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on More ❯
Title: SeniorITSupport Specialist Location: London Liverpool St Salary: Competitive Ryder Reid Lega l is seeking a SeniorITSupport Specialist to join the Information Services team of one of our international law firm client s at their London office. In this role … you will ensure the firm’s office IS infrastructure is effectively deployed and maintained, providing top-notch support to their staff. This position offers the opportunity to work in one of London’s elite law firms, with a leading culture and office environmen t as well as a competitive … systems to track and resolve hardware, software, and peripheral issue s.Install and configure desktop, laptop, and telephone equipmen t.Provide on-site technical assistance and support for office moves and technology equipmen t.Troubleshoot and resolve wireless connectivity and telephone programming issue s. Skills & Experien ce:Minimum five years of relevant More ❯
Title: SeniorITSupport Specialist Location: London Liverpool St Salary: Competitive Ryder Reid Lega l is seeking a SeniorITSupport Specialist to join the Information Services team of one of our international law firm client s at their London office. In this role … you will ensure the firm’s office IS infrastructure is effectively deployed and maintained, providing top-notch support to their staff. This position offers the opportunity to work in one of London’s elite law firms, with a leading culture and office environmen t as well as a competitive … systems to track and resolve hardware, software, and peripheral issue s.Install and configure desktop, laptop, and telephone equipmen t.Provide on-site technical assistance and support for office moves and technology equipmen t.Troubleshoot and resolve wireless connectivity and telephone programming issue s. Skills & Experien ce:Minimum five years of relevant More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Independent Forgings and Alloys
Due to our continued growth and investment, we are looking to add to our IT team with an experienced SeniorITSupport Technician. Main Purpose of the Role Working as part of our IT team on a range continuous improvement projects across site that require … IT advice and support. The job holder will be responsible for the ITsupport of personnel using remote access and face to face, as well as setting up and maintaining IT access for all users. Main duties include Troubleshoot Hardware and Software: Diagnose and resolve technical … user account creation, password resets, and access permissions in Active Directory and other systems. Incident Logging and Tracking: Accurately record, track, and update all support tickets in the IT service management system, following ITIL best practices. Network Troubleshooting: Diagnose and resolve network connectivity issues, including Wi-Fi and More ❯
Job Description SeniorIT Infrastructure Support Analyst - Milton Keynes Our Client is looking to recruit a SeniorIT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 st level support through to 3 rd … level support including project work. Must be an all-rounder in terms of technology and completely hands-on with the ability get things done. You will have very strong infrastructure generalist skills from the legacy Microsoft technology through to up-to-date MS Windows Server technology. Must have good More ❯
Newry, County Down, United Kingdom Hybrid / WFH Options
Exact IT Resources
IT Systems Support Analyst (AS/400) One of NI's leading employers Hybrid working model (Down/Armagh) We are working with one of Northern Ireland's leading employers. They are currently seeking an experienced AS/400 Professional to provide Business Analysis and application development services. … In this role you will: Lead the provision of IT systems support through effective incident, service request, problem and change management to end-users at the defined service levels Maintain an effective IT operations environment by carrying out planned and remedial work as needed to maintain the … defined service levels for a given service delivery domain (infrastructure/business systems). M anage the implementation and delivery of new IT systems and minor changes/enhancements to existing IT systems across one or more systems development domains (RPG/MS/Qlik). Our client More ❯
Are you an ITSupport Technician looking for the responsibility to operate as a trusted senior member of a talented team? Would you like to work for a global leader in their field? You have the opportunity to join a family run business with a Scottish heart … who were established and having been leading the way since 1985 Reporting to the organisations Head of IT - you will act as a key member of the business tech function troubleshooting hardware, software and network issues in addition to supporting a busy service desk environment This position is based More ❯