Cheltenham, England, United Kingdom Hybrid / WFH Options
Searchability NS&D
and bonuses Cheltenham location – hybrid working model Experience required in Splunk/ELK, Linux, Apache NiFi, Java/Python, Docker/Kubernetes Who Are We? We are recruiting a SeniorSupportEngineer to work with a multi-national, industry-leading cyber security/defence company in Cheltenham. Our teams are what drive us forward in our mission … Therefore, we are looking for the best talent to join the team. Due to the nature of our client, you must hold active enhanced DV clearance. What will the SeniorSupportEngineer be doing? In the role, you will ensure critical systems remain operational by performing hands-on maintenance, monitoring availability, and implementing DevOps/SRE best … practices. You will support the development team in resolving issues, mitigating risks, and maintaining accurate documentation of faults and solutions. You will also maintain critical infrastructure and software, and tackle complex challenges to deliver impactful, stable solutions. This role presents a unique opportunity to work on exciting, varied, mission-critical projects at the forefront of the secure sector. We More ❯
gloucester, south west england, united kingdom Hybrid / WFH Options
Searchability NS&D
and bonuses Cheltenham location – hybrid working model Experience required in Splunk/ELK, Linux, Apache NiFi, Java/Python, Docker/Kubernetes Who Are We? We are recruiting a SeniorSupportEngineer to work with a multi-national, industry-leading cyber security/defence company in Cheltenham. Our teams are what drive us forward in our mission … Therefore, we are looking for the best talent to join the team. Due to the nature of our client, you must hold active enhanced DV clearance. What will the SeniorSupportEngineer be doing? In the role, you will ensure critical systems remain operational by performing hands-on maintenance, monitoring availability, and implementing DevOps/SRE best … practices. You will support the development team in resolving issues, mitigating risks, and maintaining accurate documentation of faults and solutions. You will also maintain critical infrastructure and software, and tackle complex challenges to deliver impactful, stable solutions. This role presents a unique opportunity to work on exciting, varied, mission-critical projects at the forefront of the secure sector. We More ❯
TN38, Saint Leonards-on-Sea, East Sussex, Hollington, United Kingdom
MFK Recruitment
We have an exciting opportunity for a Senior IT SupportEngineer to join our well-established client in Saint Leonards, East Sussex. MFK Recruitment has successfully recruited 45 IT Professionals for this well-established company in the past 5 years, 32 are still with the company! Extremely ambitious company, and they’re very interested in having individuals … are keen to progress and succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a Senior IT SupportEngineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate 1 day per week with … vary from week to week in line with demand across the organisation. This needs to be a real team player who can cope with a fluid and changing workload. Senior IT SupportEngineer - Job Purpose: To provide expert technical support for day-to-day client technical issues, as well as the delivery of projects. This role More ❯
Senior Application SupportEngineer £60000 GBP Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Specialist Application Development SupportEngineer Location: London (On-Site) Salary: Up to £60,000 + Bonus We're supporting a leading UK defence client in the hire of a Specialist Application Development SupportEngineer to join … fast-paced, mission-critical environment supporting bespoke systems that play a direct role in tackling serious and organised crime. This is an exceptional opportunity for a Specialist Application Development SupportEngineer who enjoys variety, cross-domain challenges, and direct impact in a secure, client-facing role. Key Responsibilities Provide development, support, and incident management for national-level … operational applications Contribute to application design and development across secure and bespoke systems Manage virtual infrastructure and system health monitoring tools Support containerised environments using Docker and Linux Work directly with operational users to improve services, resolve issues, and evolve infrastructure Key Skills & Experience Strong experience with RedHat-based Linux (CLI) and Docker Swarm environments Hands-on with SQL More ❯
Subject - Senior Technical SupportEngineer - Hands on Lab Equipment - Devon Job Title: Senior Technical SupportEngineer Benefits: Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes, & Progression Location: The role will be primarily working onsite at the Paignton office with occasional requirement to visit customer facilities, worldwide. You … there are occasional problems experienced by the users - component failures, software bugs, documentation issues or the customer may simply need guidance and/or advice. The Candidate: As a SupportEngineer, you will leverage your technical expertise as an integral part of the company's mission, to deliver exceptional technical support to their international household name and … industry leading clientele. Working closely with a friendly and close-knit team, you will report to the Support Services Manager for Technology products. The Role: Your responsibilities will include diagnosing and resolving issues related to advanced, test and simulation systems, troubleshooting component failures, addressing software bugs, resolving documentation issues, and providing guidance to customers. Effective communication of technical information More ❯
South West London, London, England, United Kingdom
Nigel Frank International
Job Title: SeniorSupportEngineer Location: South West London (On-site in Wimbledon) Salary: Up to £50,000 DOE About the Role/Company This is an exciting opportunity to join a growing IT Support company based in South West London. They are seeking a highly skilled/experienced SeniorSupportEngineer to … company supports a diverse portfolio of clients across both the public and private sectors, with a strong reputation for delivering reliable and responsive IT services. As one of the senior members of the support team you'll be the go-to expert for complex technical issues and escalations, working with the latest Microsoft Cloud technologies. You'll also … progression, with future opportunities to step into a Lead or Operations Manager position. Key Responsibilities Resolve high-level technical issues escalated from 1st and 2nd line teams Provide expert support across Microsoft 365, Azure AD, and Windows Server environments Assist with technical projects and client onboarding Collaborate with clients to understand their IT needs and deliver tailored solutions Mentor More ❯
Senior Application SupportEngineer - SQL, Azure On-site | Hedge End, Hampshire | Full-time | Permanent Are you ready to join a global tech leader driving transformation in public safety and digital justice? This is your opportunity to join a company with an international presence, a fast-growing client base, and an innovative platform already disrupting the UK and … US criminal justice systems. We're looking for a Senior Application SupportEngineer to play a critical role in a Tier 4 support team, working closely with R&D and product teams to solve high-impact technical issues and enhance the stability and performance of a cloud-based platform. What You'll Be Doing Providing advanced … Tier 4) support for complex technical issues escalated by Tier 2 and 3 teams Troubleshooting production and test system issues via logs, traces, telemetry, and SQL analysis Scripting solutions and automating tasks using PowerShell and similar tools Simulating customer issues in local/test environments for detailed root cause analysis Collaborating with the Cloud Ops and R&D teams More ❯
Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
Cathcart Technology
A long established software business are looking for a SeniorSupportEngineer to join their hybrid team in Glasgow. They are investing heavily in their SaaS platform and building out a brand new product suite. As part of this growth, they're looking for their first dedicated SupportEngineer to play a key role in … it, supporting the rollout, troubleshooting issues, and ensuring customers have a smooth experience. Because this is a brand new role, you'll have plenty of scope to shape how support is delivered, working closely with developers and becoming the go to person for complex issues. You'll also be part of a collaborative, close knit development team, with around … across data, application, and configuration layers Run SQL queries and handle backend data requests when clients can't access data themselves Proactively monitor systems (not just react to tickets) Support both internal teams (onboarding, development) and external customers Collaborate closely with developers to resolve issues and improve the platform What You'll Need Strong SQL or Transact SQL skills More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
A long established software business are looking for a SeniorSupportEngineer to join their hybrid team in Glasgow. They are investing heavily in their SaaS platform and building out a brand new product suite. As part of this growth, they're looking for their first dedicated SupportEngineer to play a key role in … it, supporting the rollout, troubleshooting issues, and ensuring customers have a smooth experience. Because this is a brand new role, you'll have plenty of scope to shape how support is delivered, working closely with developers and becoming the go to person for complex issues. You'll also be part of a collaborative, close knit development team, with around … across data, application, and configuration layers Run SQL queries and handle backend data requests when clients can't access data themselves Proactively monitor systems (not just react to tickets) Support both internal teams (onboarding, development) and external customers Collaborate closely with developers to resolve issues and improve the platform What You'll Need Strong SQL or Transact SQL skills More ❯
Senior Project SupportEngineer Hounslow: Full time on- site Rate: INSIDE IR35, competitive based on experience Duration: Initial 6 months + Looking for an experienced SPSE, the desired candidate will be responsible for managing and delivering the implementation of various structured cabling IT & Infrastructure projects across the site. Prior experience as a senior project engineerMore ❯
Senior Project SupportEngineer Hounslow: Full time on- site Rate: INSIDE IR35, competitive based on experience Duration: Initial 6 months + Looking for an experienced SPSE, the desired candidate will be responsible for managing and delivering the implementation of various structured cabling IT & Infrastructure projects across the site. Prior experience as a senior project engineerMore ❯
london (hounslow), south east england, united kingdom
ECS Resource Group
Senior Project SupportEngineer Hounslow: Full time on- site Rate: INSIDE IR35, competitive based on experience Duration: Initial 6 months + Looking for an experienced SPSE, the desired candidate will be responsible for managing and delivering the implementation of various structured cabling IT & Infrastructure projects across the site. Prior experience as a senior project engineerMore ❯
Senior Project SupportEngineer Hounslow: Full time on- site Rate: INSIDE IR(phone number removed) PD Contract Duration: Initial 6 months + Looking for an experienced SPSE, the desired candidate will be responsible for managing and delivering the implementation of various structured cabling IT & Infrastructure projects across the site. Prior experience as a senior project engineerMore ❯
Job Title: Distributed Field SupportEngineer Location: Glasgow/surrounding areas Salary: D.O.E Key responsibilities: Diagnose, repair, and replace PCs, laptops, printers, servers, retail equipment, and associated peripherals. Perform desk-side support for our clients as requested. Assist other engineers in delivering services to our customers. Cover site roles as required due to planned or unplanned absence. More ❯
Job Title: Distributed Field SupportEngineer Location: Glasgow/surrounding areas Salary: D.O.E Key responsibilities: Diagnose, repair, and replace PCs, laptops, printers, servers, retail equipment, and associated peripherals. Perform desk-side support for our clients as requested. Assist other engineers in delivering services to our customers. Cover site roles as required due to planned or unplanned absence. More ❯
learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient … debug broad, complex, and unique environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a SupportEngineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction. Excellent written and verbal communication skills Strong customer advocacy skills and experience … incident response a plus Experience with scripting a plus Experience with MS Server solutions (SCCM, GPO, AD, MSSQL, IIS, Exchange) is a plus. Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. More ❯
An outstanding opportunity to join a small but growing Bank as their Senior IT Support Engineer. This is a hands-on role where you'll be the go-to person for IT support, with clear scope to progress into cyber and security down the line. What you'll do Provide 2nd/3rd Line Support with More ❯
participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed … often, in high pressure situations). Your Impact Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work and industry best practices. Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction. Triage and resolve technical issues via ticketing systems, phone, and remote sessions. Troubleshoot complex problems at both the … teams. Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions. Share insights from customer interactions to improve our product and support experience. Document troubleshooting steps and resolutions clearly for both internal and customer use. Lead root cause analysis and coordinate corrective actions to prevent recurrence. Qualifications Your Experience Mandatory Requirements More ❯