2 of 2 Senior Service Desk Analyst Jobs in the North West

Senior IT Service Desk Technician - Liverpool Career progression available into Service Desk Team Leader role. Onsite. Role Overview Experienced, senior, first and second (1st and 2nd) line Service Desk and IT support analyst needed to handle, log and troubleshoot IT requests across the organization. Responsible for initial incident triage and resolution … or escalation as needed. Required Experience & Skills 5+ years in a similar Service Desk or 1st/2nd line IT support role Proficiency in ITSM software, Google Apps/O365, Windows OS (10/11) Experience with Android/iOS, MDM solutions, Active Directory Advantageous: Citrix, VMWare, Cisco/Meraki technologies Methodical troubleshooting approach Excellence in customer service … problem-solving abilities Proactive mindset Full UK driving license ITIL certification (preferred) Competitive salary package including pension, life assurance, and employee assistance program. Please apply now. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting, Information Services, and IT System Training and Support #J-18808-Ljbffr More ❯

Join to apply for the Senior Service Desk Analyst role at Crown Commercial Service 2 days ago Be among the first 25 applicants Join to apply for the Senior Service Desk Analyst role at Crown Commercial Service Crown Commercial Service provided pay range This range is provided by Crown … Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Crown Commercial Service Resourcing Lead at Crown Commercial Service Job Title: Senior Service Desk Analyst Band: 3 Location: Liverpool/Newport/Norwich/Birmingham Terms: Permanent … the role for you! Job Summary CCS is looking for an individual to help us deliver best in class, highly available Digital Services, ensuring that our Software As A Service (SAAS) services and internally developed applications and services remain available and responsive to our customer needs. You will act as the ongoing interface between the Service Desk More ❯