1 Senior Service Desk Analyst Jobs in England

Global recycling/manufacturing group requires a Senior Service Desk Analyst for their Kent office based near Maidstone. Excellent salary, benefits include generous pension, on-site gym, Monday to Friday 8.30 – 4.30 (office based), great career prospects. This is an exciting time to join the Global … for the company by undertaking an exciting Global IS transformation programme which sets the foundation for their success. About the role: Reporting to the Service Desk Team Lead, this role will work closely with other Global IS colleagues to service impacting incidents and fulfil requests. Knowledge of … required to effectively manage escalations and re-assign incidents and requests for fastest resolution or fulfilment. Occasional travel across UK sites will be required. Senior Service Analyst Accountabilities: Deliver day-to-day activities for Incident Management Request, Management Service Desk process, while following the documentation more »