2 of 2 Senior Service Desk Analyst Jobs in the East Midlands

Job Title: Senior Service Desk Analyst Location: Derby Salary: £35,000 About the Role: Our client, a leader in IT services, is seeking a Senior Service Desk Analyst to join their Birmingham-based team. This critical role will provide 2nd and 3rd … line support within a busy service/helpdesk team, ensuring all IT, communications, and freight-related systems are supported efficiently. The ideal candidate will have strong technical expertise in troubleshooting, systems management, and a keen eye for detail, contributing to the smooth operation of the company's infrastructure. Key … Responsibilities: Deliver 2nd and 3rd line support within an ITIL-based service desk environment, ensuring all processes are followed and incidents are resolved effectively. Act as a single point of contact for users, handling a wide range of technical requests and system outages. Provide 1st Line Support by More ❯

Weve partnered with one of the biggest Uk tech companies in their search for a Senior Service Desk analyst around the Leicester area. This opportunity would fast track you towards the managerial position as you are at a level of seniority with direct communication with the … step in your career and have the skill set that aligns with what is llisted waste no time and apply for this role immediatly. Senior Service Desk Analyist - Windows Server, Office 365, Active Directory, Networking - Leicester Oscar Associates (UK) Limited is acting as an Employment Agency in More ❯