3 of 3 Senior Service Manager Jobs in Yorkshire

Select how often (in days) to receive an alert: Senior Service Integration Manager, Design & Reporting Department: IT Location: GB INTRODUCTION JOB PURPOSE The Senior Manager for Service Design and Reporting sets the strategic direction for the SIAM (Service Integration and Management) function, defining and governing the relevant policies, standards, and processes that underpin … effective service delivery. This role ensures that services and processes are consistently delivered in line with these expectations through robust SIAM assurance reporting. By leveraging data and insights, they identify performance gaps, drive prioritised improvement actions, and demonstrate impact against strategic goals and key metrics. They are also accountable for the product management, tooling, reporting, and innovation capabilities that … support SIAM - including ownership of the ITSM toolset, data strategy, and product roadmap. RESPONSIBILITIES Set the direction for the SIAM function, including accountability for Service Design, and overarching policies, standards and processes. Collaborate with SIAM process owners to develop and maintain effective assurance reporting across all service providers (internal and external) Utilising data and reporting to identify and More ❯

five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT … with the Deloitte Technology and Integrity strategies. Advise on the development to the assessment criteria at the start of each assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to … should include either control testing or compliance assessment experience. A strong understanding of system development life cycles approaches and concepts (CMMI knowledge an asset). Understand IT Operations and Service Management with strong understanding of ITIL framework or MOF (ITIL or equivalent certification an asset). Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage More ❯

Job Description - Senior Client Services Manager (25393) Job Title: Senior Client Services Manager Type: Permanent, Full Time (37.5 hpw) Salary: £28,174 to £30,804 per annum Benefits: Plus, great benefits including Health Cash Plan! About the Role Lead a team that cares and empowers individuals to live their best lives. Join us at Queen Street … positive workplace environment. You will manage supported living services for individuals with mental health needs, acquired brain injuries, autism, and learning disabilities, and oversee housing management at our Batley service (8 beds). Key Responsibilities Lead, coach, and inspire a team to deliver exceptional support, as reflected in customer satisfaction surveys and KPIs. Serve as the Safeguarding Lead, ensuring … making everyone feel they belong. We support inclusivity through various networks and initiatives, making Home Group a great place to work. Job Details Manage your own diary and meet service requirements. Participate in on-call duties with a peer manager, with a payment of £14.30 per session. Proficiency in Microsoft Office, Outlook, PowerPoint required. Enhanced DBS check provided More ❯