6 of 6 Senior Support Analyst Jobs in the UK excluding London

Senior Technical Support Analyst London | Full-time | Permanent (Office-based) The Role The Senior Technical Support Analyst is a hands-on position that combines technical expertise with strong communication skills, ensuring the delivery of high-quality IT service in a professional environment. Acting as the senior escalation point for technical issues, you will … oversee first and second-line support, coordinate workloads, and deputise for the Regional IT Manager when required. Key Responsibilities Provide on-site first and second-line support, acting as the senior technical resource for the London office Escalate and resolve complex or high-profile technical issues promptly Assist with managing team workload, ticket queues, and IT coverage … deputise for the Regional IT Manager when needed Support regional offices, including occasional travel for projects or coverage Deliver weekly reports and maintain accurate documentation within the firm's ticketing system Configure, build, and deploy firm-standard laptops; manage loaner and hot-swap equipment Maintain and update hardware inventory and oversee workstation setups for new hires and visitors Support More ❯

Senior Support IT Analyst 6 months contract £200 a day inside IR35 Role is based in Newcastle - 5 days a week A top consultancy firm is looking for an experienced IT Support Specialist to their team on contract basis. You will join a small dynamic team focusing on delivering IT Support to end users. As … an IT Support Specialist you will play a pivotal role in the organisation and be the main point of contact for all IT needs. The team is quite small but very IT focused, this is a hands-on role where you will be required to do cable management, and move physical IT hardware. Essential Skills Hands on experience working … in a busy environment moving equipment Cable management PC and Mac Support Managing IT Assets Onboarding new users Troubleshooting mac devices Prior experience of working in busy IT environment 6 months contract | £200 a day inside IR35 |Role is based in Newcastle - 5 days a week If you thrive in a fast paced environment and love supporting IT needs More ❯

Senior Support IT Analyst 6 Months contract £140 a day inside IR35 Role is based in Newcastle - 5 days a week A top consultancy firm is looking for an experienced IT Support Specialist to their team on contract basis. You will join a small dynamic team focusing on delivering IT Support to end users. As … an IT Support Specialist you will play a pivotal role in the organisation and be the main point of contact for all IT needs. You will need to demonstrate a vast understanding of hands-on experience working in a busy IT environment supporting Mac/windows users. Essential Skills Hands on experience working in a busy environment moving equipment … Cable management - moving physicaly equipment/hiding cables and wires PC and Mac Support Managing IT Assets Onboarding new users Troubleshooting mac devices Prior experience of working in busy IT environment 6 months contract | £140 a day inside IR35 |Role is based in Newcastle - 5 days a week If you thrive in a fast paced environment and love supporting More ❯

Senior Application Support Engineer UK (Hybrid/Remote) To £45,000 + benefits Are you an experienced software support professional who enjoys solving complex SaaS and API-related challenges? We’re looking for a Senior Application Support Engineer to join our growing product and development team. In this role, you’ll be the go-to … high-quality fixes are delivered through collaboration with developers and internal teams. You’ll combine strong technical knowledge with excellent communication skills, supporting customers directly while helping to refine support processes and documentation. What you’ll do Act as the escalation point for complex SaaS and cloud-related support issues. Perform in-depth root cause analysis and replicate … issues to support the development team. Work directly with customers to resolve advanced technical queries. Support and guide 1st and 2nd line teams on unresolved or high-priority cases. Document known issues, fixes, and contribute to an evolving internal knowledge base. Identify trends and systemic issues to help improve overall product stability. Collaborate with internal teams to continuously More ❯

We are currently recruiting on behalf of a highly regarded US law firm, to assist them in their search for a new Senior Technology Support Analyst. This is a new role in their London office, to work as part of their highly collaborative team, whereby the successful applicant will be responsible for covering both first and second-line … IT support for the whole office, resolving IT issues, and documenting all activities. Responsibilities will include: Providing first- and second- line technical support to the London office. Acting as an escalation point for technical issues. Assisting the IT Manager with workload, ticketing, and the resolution of hardware and software issues. Supporting regional offices and providing off-hours support … Delivering end-of-shift reports. Managing and ensuring loaner equipment is timely available. Ensuring firm-standard laptops and mobile devices are in line with procedures. Providing user training and support for audio-visual systems and queries. Ensuring remote access and multi-factor authentication is supported. Installing and maintaining hardware and software. Mentoring the existing Technology Support Analyst. The More ❯

to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role We’re on … the lookout for a talented and motivated Senior IS Analyst to join our Branch Systems Field Support team at Booker. If you’re great with technology, love solving problems, and take pride in delivering top-notch customer service, this could be the role for you. In this job, you’ll take the lead on projects and provide … support across our Business Centres, Distribution Centres, and Support Centres. Your work will directly help us improve customer satisfaction and boost cash profit. You’ll also be a key escalation point for the Field Service team and wider IT department, so being calm under pressure is a must. We’re after someone proactive who’s always thinking about More ❯