1 to 25 of 32 Senior Support Analyst Jobs in the UK

Vacancy for Senior Support Analyst at The National Archives (UK) Vacancy for Senior Support Analyst at The National Archives (UK) 21 July 2024 London, England Full-Time We are looking for a Senior Support Analyst for Lawmaker, an innovative shared service … users including Clerks and other parliamentary staff from the House of Commons, the House of Lords, and the Scottish Parliament; Parliamentary counsel and their support staff in the Office of the Parliamentary Counsel and the Scottish Government’s Parliamentary Counsel Office; secondary legislation drafters across government; and data ...

Senior IT Support Analyst - Stockport A leading compnay in Stockport requires a Senior IT Support Analyst with excellent IT support, Azure, Office365, and 2nd line IT support experience and troubleshooting skills. This could be a great opportunity for an experienced IT Support … their next role as there is a chance to work on some 3rd line IT projects. Experience required: Excellent 2nd line IT support experience, with ideally some basic 3rd line IT experience. Office 365, Active Directory, Azure, AD, Windows 10/11, SharePoint, Teams, InTune, etc Experience in Citrix ...

Title: Senior IT Customer Support Analyst, Desktop SupportKBR is seeking a Senior Desktop Support Team Lead to provide advanced technical support and technical leadership across enterprise desktop services throughout the United Kingdom and supported regional locations. Acting as a senior escalation point, this … role is responsible for resolving complex end-user computing issues, supporting Microsoft-based technologies, and ensuring the delivery of high-quality support services aligned with established service objectives. The successful candidate will also provide leadership and guidance to support personnel, contribute to service improvement initiatives, and collaborate with ...

have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team, based in A&O Shearman’s Belfast office. Information Technology team – Belfast The core of the global technology departments mission is to provide stable, reliable, and secure platforms and services … increasingly in the US. Technology Services Deliver performant, available and consistent technology services by operating the firms core systems and providing world-class support across all regions and offices to enable frictionless user experiences. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ...

have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team, based in A&O Shearman’s Belfast office. Information Technology team – Belfast The core of the global technology departments mission is to provide stable, reliable, and secure platforms and services … increasingly in the US. Technology Services Deliver performant, available and consistent technology services by operating the firms core systems and providing world-class support across all regions and offices to enable frictionless user experiences. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ...

have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team , based in A&O Shearman's Belfast office. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides … senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role ...

Senior 2nd Line Support Analyst | Hybrid About the Role We're recruiting a Senior 2nd Line IT Support Engineer for a large UK enterprise. This is a hands-on technical role supporting a large user environment, resolving escalated issues and contributing to IT projects … improvements. There is a great role for anyone who has plans of being a manager in the future, as it is a hands-on support role, but you will gain valuable experience around mentoring more junior engineers. Responsibilities Provide advanced 2nd line support and resolve escalated tickets within ...

Senior Business Intelligence Support Analyst Role We're looking for a Senior Business Intelligence (BI) Support Analyst to help turn data into meaningful insights that drive better decision-making across the business. This is a hands-on, senior-level role where … link between business teams and technical developers. You'll support users with BI tools, help shape reporting solutions, and promote a self-service data culture so teams can confidently build and use their own dashboards. You’ll Be Doing Work closely with stakeholders to understand reporting needs and deliver ...

putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a Service Support Analyst you will work as part of a Managed Service team to support applications, platforms and data services for our clients … their end users. You will provide predominantly 2nd line support to public sector users and the public. You may get the opportunity to work across multiple services at a time, helping to not only resolve issues but also proactively improve the services you support. You will be responsible ...

excellent customer service and take ownership from the moment an issue is raised through to resolution. At Ground Control, we’re looking for a Senior Technical Support Analyst to join our growing IT function and operate at a true 3rd Line level. This is an opportunity … become one of the team’s key technical experts, influencing how support services are delivered, improving the user experience across the business, and helping shape the future of our Microsoft 365, endpoint and automation capabilities. You’ll have the autonomy to identify improvements, introduce efficiencies and mentor colleagues, while ...

have multiple offices over the UK and so you could choose the office that is closest to you A Unit4 Business World (Agresso) Senior Support Analyst is required to join the internal support team of my global client. My client is heavily committed to using Agresso … globally. Due to increasing numbers of clients and project work, we are looking for someone to join our Unit4 Business World (Agresso) Support Team. The team provides support and training for Unit4/Agresso and other related systems and processes. This will include working with clients (mainly remotely ...

governmental service is seeking a Senior Support Analyst to lead user support for the Lawmaker service. This role involves managing user queries, improving service documentation, and contributing to team efforts for continuous improvement. The ideal candidate will have experience in user support, strong problem-solving ...

Citi is seeking an Application Support Senior Analyst to ensure the stability and performance of Citi's mission-critical applications across the global network. You will monitor environments, diagnose issues, participate in releases, and drive improvements in partnership with traders, users and vendors. The role combines technical ...

Role Senior Asset Management Trade Support Analyst – with strong Enfusion OMS experience (multi-asset class/up to £100 k pa base DOE) Martis Search are exclusively mandated by a London-based investment firm to hire an experienced “Senior Trade Support Analyst” with … strong and proven working knowledge of Enfusion OMS. This is a broad, front-to-back multi-asset classMiddle Office Trade Support role supporting a multi-asset class Fund Management environment, with exposure across the full trade lifecycle. The role will involve BAU Middle Office, as well related project ...

data, AI and digital transformation. Join Sword and you'll be part of a team solving complex challenges, delivering real-world impact. As a Senior Application Support Analyst, you will provide responsive support for business applications, resolving incidents and requests while improving documentation, service quality … customer confidence. Here’s what the role looks like: Provide application support for incidents, service requests and escalations in line with agreed processes. Implement minor software modifications and minor\major projects following quality documented processes to resolve underlying issues and provide improvements Possess expert knowledge of specific applications ...

Citigroup Belfast is seeking an Applications Support Senior Analyst to provide technical and business support for Citi applications, ensuring stability and efficiency in daily operations. This role includes start-of-day checks, risk reconciliations, documentation, and collaboration with developers and production teams. The position offers ...

Citi is seeking an experienced Applications Support Senior Analyst to provide technical and business support for users of Citi Applications. You will resolve issues quickly, drive stability and efficiency, and maintain live production systems across diverse environments. The role involves risk assessment, documentation, and collaboration with ...

Sword Group is seeking a Senior Application Support Analyst to provide responsive support for business applications, resolving incidents and requests while improving documentation, service quality and customer confidence. Based in the UK, you will manage incidents, implement minor software changes, train Service Desk colleagues, investigate issues ...

cater to the specific needs of both public and private sectors. Job Description 7 Month Contract With A Local Authority Job Purpose The Senior Systems Support Analyst/Team Leader serves as the highest technical escalation point within the Service Desk, leading the investigation and resolution … closely with infrastructure teams, End User Computing (EUC) engineers, and third-party suppliers, the post holder ensures the delivery of reliable, high-quality IT support services. Key Responsibilities Act as the senior technical escalation point for complex and high-priority IT incidents. Lead technical investigations and coordinate service ...

specialist window and door manufacturers, housebuilders, decking installers, landscapers and trade outlets. We are looking to expand our team and add an additional Senior ERP Support Analyst to join our growing IT and Business Systems team — someone who lives and breathes SAP Business One and thrives … thinking. Purpose of the role: In this role, you’ll be the go‐to expert for SAP Business One across the group, leading ERP support operations, driving continuous improvement, and helping shape the future of our digital landscape. You’ll work closely with teams across Manufacturing, Finance, Operations ...

seeking a future team member for the role of Senior Associate, Production Services Application Support Analyst to join our team. This role is located in Manchester . In this role, you’ll make an impact in the following ways: Collaborate with Engineering, business units, and client-facing … teams to support BNY Pershing developed and third-party software applications in a dynamic environment. Provide application monitoring and support to internal technical and non-technical teams, Client Support, external third-party application support groups, and users of BNY Pershing hosted applications. Investigate and diagnose issues ...

Gujral in London is seeking a Desktop Support Analyst for a Bank in the City. You will provide desktop support to around 130 users across Europe, with emphasis on the City of London. The role involves hardware builds for PCs/servers, software installs and upgrades … user training. The ideal candidate has 5–8 years of proven desktop support experience, Cisco and Microsoft platform expertise, and CCNP or similar certification is advantageous. #J-18808-Ljbffr ...

Ascend Consulting is seeking an Application Support Analyst to join their software team in Andover, Hampshire. You will provide high-quality support to customers using the accountancy software, triaging inquiries, troubleshooting and resolving issues, and contributing to bug reporting and testing. This hybrid role focuses on building ...

慨正橡扯 is seeking a Senior Associate, Production Services Application Support Analyst to join the team in Manchester. This role focuses on supporting BNY Pershing developed and third-party software applications, troubleshooting issues, and enhancing monitoring processes using AI tools. The ideal candidate should have excellent SQL skills ...

public sector technology company is seeking a Service Support Analyst to provide 2nd line support. You will be responsible for resolving issues, improving services, and providing technical expertise in a collaborative environment. The ideal candidate has a strong IT and customer service background, with familiarity in scripting ...