1 of 1 Senior Support Analyst Jobs in Woking

enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer. Role Description As a Senior Application Support Analyst, you will provide professional healthcare software support, resulting in high client satisfaction. This includes assessing, documenting, and resolving … high Client Satisfaction Scores. Stay current with product and industry updates and changes. Identify the need to escalate complex or risk issues to appropriate senior staff. Continually learn and expand knowledge of Clinisys applications, environments, and systems. Create and reference knowledgebase articles. Mentor less experienced staff. On-call/… years' experience with a technical aptitude in one of these areas: o Healthcare technology o Healthcare o Laboratory sciences o Technology o Client support Preferred Experience & Education Prior experience providing support to customers in highly technical environments Technical certifications and/or training: Examples: o SQL o Reading More ❯