IT Senior Systems SupportEngineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Systems SupportEngineer ideally with at least 5 to 7 years of experience in IT ideally from within the banking financial industry. You will be working in a small team managing … Alto firewalls Firemon ?" Network Security Devices and Policy Management Experience of Avaya PABX systems Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects … to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all More ❯
Senior IT SupportEngineer Location: Luton, Bedfordshire, Watford, Hertfordshire - Role is Office/Site Based Not Hybrid!! Salary: £30,000 - £33,000 per annum + Extensive Benefits Requirements: Enhanced DBS Check | Full UK Driving License The Technical Landscape: Windows 10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support … to empower individuals through skills development, training, and qualifications, this institution plays a vital role in improving career prospects and life opportunities. The Opportunity: We're currently seeking a Senior IT SupportEngineer to provide expert-level technical support across multiple campuses. This is a hands-on role where you'll be instrumental in maintaining and … enhancing IT services that support a wide range of educational programs-from further and higher education to apprenticeships and community learning. Key Responsibilities: Collaborating with the IT Service Delivery Manager on training, skills matrices, and project leadership. You will deliver high-quality 2nd/3rd line support for Windows 10/11, Apple Mac, mobile devices (iOS/ More ❯
Senior IT SupportEngineer Location: Luton, Bedfordshire, Watford, Hertfordshire - Role is Office/Site Based Not Hybrid!! Salary: £30,000 - £33,000 per annum + Extensive Benefits Requirements: Enhanced DBS Check | Full UK Driving License The Technical Landscape: Windows 10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support … to empower individuals through skills development, training, and qualifications, this institution plays a vital role in improving career prospects and life opportunities. The Opportunity: We're currently seeking a Senior IT SupportEngineer to provide expert-level technical support across multiple campuses. This is a hands-on role where you'll be instrumental in maintaining and … enhancing IT services that support a wide range of educational programs-from further and higher education to apprenticeships and community learning. Key Responsibilities: Collaborating with the IT Service Delivery Manager on training, skills matrices, and project leadership. You will deliver high-quality 2nd/3rd line support for Windows 10/11, Apple Mac, mobile devices (iOS/ More ❯
Senior IT SupportEngineer Location: Luton, Bedfordshire, Watford, Hertfordshire - Role is Office/Site Based Not Hybrid!! Salary: £30,000 - £33,000 per annum + Extensive Benefits Requirements: Enhanced DBS Check | Full UK Driving License The Technical Landscape: Windows 10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support … to empower individuals through skills development, training, and qualifications, this institution plays a vital role in improving career prospects and life opportunities. The Opportunity: We're currently seeking a Senior IT SupportEngineer to provide expert-level technical support across multiple campuses. This is a hands-on role where you'll be instrumental in maintaining and … enhancing IT services that support a wide range of educational programs-from further and higher education to apprenticeships and community learning. Key Responsibilities: Collaborating with the IT Service Delivery Manager on training, skills matrices, and project leadership. You will deliver high-quality 2nd/3rd line support for Windows 10/11, Apple Mac, mobile devices (iOS/ More ❯
organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life. The Position OPSWAT is now searching for a Senior level Joint Professional Services and Technical SupportEngineer to join our Global Customer Experience team and help our customers in the UK. In the Technical Support capacity, the engineer will coordinate with colleagues in the global Support team to respond to customers’ technical queries and issues, with the goal of resolving them quickly and satisfactorily, including escalating bugs to the R&D team and managing the process to get the customer’s environment properly patched or upgraded. In the Professional Services capacity, the … engineer will implement and integrate OPSWAT products and solutions purchased by customers, offer advice on best practices, provide knowledge transfer on administering the solution, and expose the customer to other OPSWAT solutions that might benefit them. The Joint Professional Services and Technical SupportEngineer also works to mentor and lead others on the support team, to More ❯
organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life. The Position OPSWAT is now searching for a Senior level Joint Professional Services and Technical SupportEngineer to join our Global Customer Experience team and help our customers in the UK. In the Technical Support capacity, the engineer will coordinate with colleagues in the global Support team to respond to customers’ technical queries and issues, with the goal of resolving them quickly and satisfactorily, including escalating bugs to the R&D team and managing the process to get the customer’s environment properly patched or upgraded. In the Professional Services capacity, the … engineer will implement and integrate OPSWAT products and solutions purchased by customers, offer advice on best practices, provide knowledge transfer on administering the solution, and expose the customer to other OPSWAT solutions that might benefit them. The Joint Professional Services and Technical SupportEngineer also works to mentor and lead others on the support team, to More ❯
learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient … debug broad, complex, and unique environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a SupportEngineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction. Excellent written and verbal communication skills Strong customer advocacy skills and experience … incident response a plus Experience with scripting a plus Experience with MS Server solutions (SCCM, GPO, AD, MSSQL, IIS, Exchange) is a plus. Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. More ❯
Senior IT SupportEngineer – Southwark - £42,000 + Great Opportunity! Role : Senior IT SupportEngineer Location : Southwark Salary : £35,000 - £42,000 + Benefits Interviewing Immediately – Apply Now I am representing a client based in Southwark who are looking to expand their team! This position comes as part of their growth plans for More ❯
for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. Technical SupportEngineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. This role will include supporting … based role. Please be aware of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables Understand various components of ours products including how they function together and the workflow impact to customers Work hands … on with various web-based products and command-line tools in order to research and provide answers for various research and support issues Logically assess the issue, propose solutions to customers and work with development on enhancements for the product Serve as a highly effective mediator between customers and development when the situation arises Research requests and issues thoroughly More ❯
for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. Technical SupportEngineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. This role will include supporting … based role. Please be aware of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms. Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables. Understand various components of our products including how they function together and the workflow impact to customers. Work hands … on with various web-based products and command-line tools in order to research and provide answers for various research and support issues. Logically assess the issue, propose solutions to customers and work with development on enhancements for the product. Serve as a highly effective mediator between customers and development when the situation arises. Research requests and issues thoroughly More ❯
eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technical support to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established Service Level Agreements Triage customer reported issues and … Experience with scripting including Python, JSON, YAML, and Bash - plus 3-5 years of relevant experience with strong communication and customer service skills Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. … in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse More ❯
A well known college are looking to recruit a full-time SeniorSupportEngineer within their Service Delivery team. The college are looking for an appropriately qualified and experienced individual to work within their IT & Systems team across the campuses in Watford, Luton and Hemel Hempstead. You'll work alongside a team to provide technical support … Deployment/Reporting, Non-technical skills: Working knowledge of ITIL processes for Incident, Problem and Change management, Hardware Asset management, and service desk applications. You'll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do, so you'll be actively More ❯
Senior Production SupportEngineer page is loaded Senior Production SupportEngineer Apply locations UK - City Quays - Belfast time type Full time posted on Posted Today job requisition id R3703 Group Overview The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial … Our purpose guides every decision we make, from the tools we develop to the relationships we nurture with our members. Role Overview Liquidnet Europe Limited is looking for a Senior Production SupportEngineer to work within the EMEA Platform Services Team. The team requires a motivated self-starter who has the technical skills to support a … utilising their FIX, Linux, Windows Server, DevOps, database and networking skills. This will be a varied role involving working on a multitude of cross-platform market-leading technologies to support the running of our bespoke trading platform. The successful candidate will be responsible for all aspects of support covering both proprietary and third-party applications from the front More ❯
Bromley, Kent, United Kingdom Hybrid / WFH Options
RM Education
and makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband Visit us here to find out more: The IT SupportEngineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your … role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through … IT. Your key responsibilities: To be the customer face of RM, ensuring our customers receive great service. To assist the service desk with the delivery of the IT managed support service. Provide school-based users with technical assistance and report service issues in accordance with theservice desk policies. Experience Our ideal candidate would demonstrate the following behaviours. Excellent Customer More ❯
Suade's success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech. The customer support specialist is key on continuing providing a world-class customer service. You will use your experience working in the SaaS environment and you will closely work with our account managers and delivery … is delighted to be an equal opportunity employer. We have a diverse team with great values. All qualified applicants will receive consideration for employment without bias. Job Summary: The SupportEngineer will be responsible for providing high-quality technical support as well as Product support to our clients and internal teams. The ideal candidate will have … be the first point of contact for all issues and will work closely with our engineering and product teams to ensure customer satisfaction. Responsibilities As part of the Customer Support Team, you will be an integral part of the client post-sale experience and you will: Be the first line of contact with our clients, solving their information queries More ❯
A leading investment back are looking to hire a highly skilled and motivated Senior FX Production SupportEngineer to join our dynamic Front Office FX technology team. This is a high-impact role supporting the bank’s electronic FX trading platforms. Key Responsibilities Incident Management: Respond rapidly to production incidents with data driven decision making, minimizing downtime … tolerant, scalable solutions aligned with business goals Governance & Compliance: Enforce and adhere to change, incident, and problem management policies, as well as bank specific non-financial risk frameworks Mentorship: Support the growth of junior team members and promote a culture of engineering excellence and continuous improvement Key Requirements Proven experience in a production support, SRE, or DevOps role More ❯
A leading investment back are looking to hire a highly skilled and motivated Senior FX Production SupportEngineer to join our dynamic Front Office FX technology team. This is a high-impact role supporting the bank’s electronic FX trading platforms. Key Responsibilities Incident Management: Respond rapidly to production incidents with data driven decision making, minimizing downtime … tolerant, scalable solutions aligned with business goals Governance & Compliance: Enforce and adhere to change, incident, and problem management policies, as well as bank specific non-financial risk frameworks Mentorship: Support the growth of junior team members and promote a culture of engineering excellence and continuous improvement Key Requirements Proven experience in a production support, SRE, or DevOps role More ❯
Location: Leeds or London This role presents an exciting opportunity for a technically professional coder to take a leading role in development and support, while translating business requirements into effective solutions that align with both strategic business goals and technology roadmaps. As senior developer, you will lead on mentoring/upskilling less experienced team members and leading in … Epics/Sprints including planning. You will form a central role as part of the RTGS Technology team that provides day-to-day support and development of new capabilities for the Bank of England Real Time Gross Settlement solution. Reporting to a RTGS Technology Manager, you will be responsible for delivery, support, maintenance and operation of the inhouse … role requires core RTGS hours to be supported, this brings the opportunity for staggered start or end to the standard working day Role includes out of hours working, incident support and 24x7 standby rota A Day in the Role RTGS settles on an average day £800billion and is critical national infrastructure. Each day brings new challenges and opportunities, creating More ❯
do. This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. Purpose As a Senior Application SupportEngineer, you will play a crucial role in powering our Retail applications by partnering with engineering and business teams to build deep technical and business … expertise. You'll be the go-to expert across a diverse, modern, and complex technology landscape, ensuring seamless support and smooth operations. You'll take charge of incident triage and resolution, lead system upgrades, and keep performance optimized through proactive monitoring and alerting. Beyond day-to-day support, you'll drive continuous improvements in processes and tools, collaborating … value. Collaborate with engineering teams to troubleshoot and resolve application and infrastructure-related issues. Oversee major incidents and work alongside developers and operations teams to restore service. Proactive Application Support & Maintenance: Ensure the ongoing stability and health of all applications through regular maintenance tasks, including patching and updates. Plan and execute minor upgrades and configuration changes with minimal impact More ❯
