1 to 25 of 52 Senior Support Engineer Jobs in London

Destination Sport Senior IT Support Engineer This is a hybrid role based in our Manchester office, you must live within a commutable distance. Occasional domestic/internationaltravelto remote offices Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic approach to partnerships not seen before. Our unique global sports … succeed. We are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport. https://destinationsport.com/Our new Senior IT Support Engineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and reactive action to Infrastructure, Security … Technical Project Delivery for both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our newSeniorIT Support Engineeryou will: Work with our 7 sport companies within Destination Sport Group to ensure our IT Systems and infrastructure are maintained, optimised and protected against any threats Autonomously manage IT projects, collaborating closely with the More ❯

Senior IT Support Engineer, 2nd Line/3rd Line Location: Bristol Salary Range: £30000- 50000 + Benefits Your Role: Lead, Troubleshoot, Enable As our Senior IT Support Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and Servers … languages to automate processes. Networking & Security : Configure Routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and Firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. ? You'll Stand Out With … how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles ? What We Offer: Growth & Recognition : Structured training, certification support, and career progression. Modern Work Environment : Collaborative culture, flexible working, and access to the latest tools and platforms. Impact & Influence : Be central to key infrastructure projects and security initiatives More ❯

Join to apply for the Senior IT Support Engineer - Permanent - DBS & Drivers License role at Experis UK Continue with Google Continue with Google 2 days ago Be among the first 25 applicants Join to apply for the Senior IT Support Engineer - Permanent - DBS & Drivers License role at Experis UK Senior IT Support Engineer Salary: £30,000 - £33,000 per annum + Extensive Benefits Requirements: Enhanced DBS Check | Full UK Driving License The Technical Landscape Windows 10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets … Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. Senior IT Support Engineer Location: Luton, Bedfordshire, Watford, Hertfordshire - Role is Office/Site Based Not Hybrid!! Salary: £30,000 - £33,000 per annum + Extensive Benefits Requirements: Enhanced DBS Check | Full UK Driving License The Technical Landscape Windows 10 and More ❯

IT Senior Systems Support Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Systems Support Engineer ideally with at least 5 to 7 years of experience in IT ideally from within the banking financial industry. You will be working in a small team managing … Alto firewalls Firemon ?" Network Security Devices and Policy Management Experience of Avaya PABX systems Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects … to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all More ❯

Job Description Senior IT Support Engineer Location: Luton, Bedfordshire, Watford, Hertfordshire - Role is Office/Site Based Not Hybrid!! Salary: £30,000 - £33,000 per annum + Extensive Benefits Requirements: Enhanced DBS Check | Full UK Driving License The Technical Landscape: Windows 10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop … Software Support, MS Suite of Applications, Apple MAC, iPhones, iPads, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. About the Organisation: Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With a mission to empower individuals through skills … development, training, and qualifications, this institution plays a vital role in improving career prospects and life opportunities. The Opportunity: We're currently seeking a Senior IT Support Engineer to provide expert-level technical support across multiple campuses. This is a hands-on role where you'll be instrumental in maintaining and enhancing IT services that support More ❯

than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. As a Senior Technical Support Engineer, you will play a critical role in ensuring seamless customer experiences by providing high-quality technical assistance. You will be part of the global … support team, working on a shifted schedule that includes weekends to ensure continuous support coverage. In this role, you will assist with product-specific cases, manage case escalations, provide phone support and respond to alerts, helping Ping Identity deliver superior customer support. Main Responsibilities: Interacting with customers, responding in a professional and efficient manner, helping them identify … technical issues. Meeting or exceeding customer expectations on response quality, timeliness and overall customer experience Acting as Queue Manager (QM) during weekend shifts, ensuring efficient case handling and triaging support requests Providing technical support across multiple products, ensuring efficient troubleshooting, identification of root cause and issue resolution Where assigned products are not within their core expertise, work within More ❯

We have an exciting opportunity for a Senior IT Support Engineer to join our well-established client in Saint Leonards, East Sussex. MFK Recruitment has successfully recruited 45 IT Professionals for this well-established company in the past 5 years, 32 are still with the company! Extremely ambitious company, and they're very interested in having individuals … are keen to progress and succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We're looking for a Senior IT Support Engineer who has the gravitas to be able to interact with local management and also visit clients' sites. We estimate 1 day per week with … vary from week to week in line with demand across the organisation. This needs to be a real team player who can cope with a fluid and changing workload. Senior IT Support Engineer - Job Purpose: To provide expert technical support for day-to-day client technical issues, as well as the delivery of projects. This role More ❯

Ready to take your IT support career to the next level? Join our dynamic consultancy team based in the heart of Salisbury, where technical excellence meets meaningful client relationships. We're on the hunt for a passionate and proactive 2nd/3rd Line Support Specialist with deep expertise in Microsoft technologies. You'll be the go-to person … for complex client issues, working across Windows Server, Microsoft 365, Azure, Exchange, and more. What you'll be doing: Providing escalated technical support to clients via remote tools and on-site visits Managing and resolving complex issues across Microsoft-based environments Collaborating closely with consultants to design, implement, and refine solutions Acting as a trusted advisor, ensuring clients get … the most from their tech stack What you'll bring: Proven experience in a 2nd or 3rd line support role Strong hands-on skills with MS technologies (Windows Server, Active Directory, Azure, Microsoft 365, Intune, Exchange) A cool head under pressure and a knack for translating tech speak into plain English A commitment to continuous learning and customer satisfaction More ❯

operations and helping to embed good standards and best practice across the organisation as it grows with our ambitious 3 year plan Responsibilities Work as part of the IT Support team in a third line support role; helping users with a wide range of SaaS & PaaS applications and acting as an escalation point within the team. Complete the … onboarding of users onto internal systems, considering access rights, roles and permissions. Provide Hardware support to end users, including the configuration of new equipment. Management of the Software Asset Register (SAR) and Hardware Asset Register (HAR). Work to consistently high standards for management of our IT estate, creating process and technical documentation as required. Work within information security … to ensure that services can be fully supported Investigate issues when escalated and act as liaison with SaaS suppliers when required Dimensions Resource complexity and nature of work teams - Senior role within a team Problem solving responsibility and complexity - High need for triage responsibilities. Change management requirements - Medium. Deploying solutions Internal/External interactions - Mostly internal interactions Strategic timeframe More ❯

Senior IT Support Engineer The Opportunity We're looking for a Senior IT Engineer to join our IT Engineering team in London. This is a hands-on, high-impact role well-suited for an experienced IT professional eager to contribute to the development and maturity of enterprise systems and support. You'll be involved in … and access management (Okta), or infrastructure security, we're looking for someone who thrives on solving problems, improving systems, and mentoring others. What You'll Do Acting as a senior escalation point for complex IT support issues across hardware, software, and SaaS environments Supporting Apple macOS devices at scale using Jamf Pro, and managing Windows endpoints via Microsoft … role in global and regional IT projects, such as new office builds, system upgrades, and operational improvements What You'll Bring 4+ years of experience in a corporate IT support or engineering role (e.g., IT Engineer, Tier 2/3 Support, Systems Administrator) Deep experience with macOS and/or Windows device management in enterprise settings Hands More ❯

Social network you want to login/join with: Senior Joint Professional Services – Technical Support Engineer, London col-narrow-left Client: OPSWAT Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 48244409a184 Job Views: 3 Posted: 29.06.2025 Expiry Date: 13.08.2025 col-wide Job Description: OPSWAT, a global leader in … organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life. The Position OPSWAT is now searching for a Senior level Joint Professional Services and Technical Support Engineer to join our Global Customer Experience team and help our customers in the UK. In the Technical Support capacity, the engineer will coordinate with colleagues in the global Support team to respond to customers’ technical queries and issues, with the goal of resolving them quickly and satisfactorily, including escalating bugs to the R&D team and managing the process to get the customer’s environment properly patched or upgraded. In the Professional Services capacity, the More ❯

We're looking for a Senior IT Engineer to join our IT Engineering team in London. This is a hands-on, high-impact role well-suited for an experienced IT professional eager to contribute to the development and maturity of enterprise systems and support. You'll be involved in both day-to-day technical operations and strategic improvements … and access management (Okta), or infrastructure security, we're looking for someone who thrives on solving problems, improving systems, and mentoring others. What You'll Do Acting as a senior escalation point for complex IT support issues across hardware, software, and SaaS environments Supporting Apple macOS devices at scale using Jamf Pro, and managing Windows endpoints via Microsoft … role in global and regional IT projects, such as new office builds, system upgrades, and operational improvements What You'll Bring 4+ years of experience in a corporate IT support or engineering role (e.g., IT Engineer, Tier 2/3 Support, Systems Administrator) Deep experience with macOS and/or Windows device management in enterprise settings Hands More ❯

learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient … debug broad, complex, and unique environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a Support Engineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction. Excellent written and verbal communication skills Strong customer advocacy skills and experience … incident response a plus Experience with scripting a plus Experience with MS Server solutions (SCCM, GPO, AD, MSSQL, IIS, Exchange) is a plus. Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. More ❯

Senior IT Support Engineer Location: Luton, Bedfordshire, Watford, Hertfordshire - Role is Office/Site Based Not Hybrid Salary: £30,000 - £33,000 per annum + Extensive Benefits Requirements: Enhanced DBS Check, Full UK Driving License The Technical Landscape: Windows 10 and 11 SCCM and/or MS Endpoint Intune MS Active Directory, Azure AD Desktop Software Support More ❯

html This is a fantastic opportunity for a senior level customer-facing Technical Support Engineer to join our team in Cambridge. You’ll be helping make our customers successful by providing high-quality, efficient support for our virtualization-based security solutions and cloud customers. The Senior Technical Support Engineer interacts with our customers … within a team but will be able to work through hard problems independently and have a self-motivated enthusiasm for continuous learning. What you’ll be doing as a Senior Technical Support Engineer: Fulfil incoming incidents, requests, and escalations, assisting customers and stakeholders in a courteous and professional manner Perform technical problem diagnosis and resolution Schedule, manage … customer supported cloud platforms Through effective communication, ensure customers are well informed Where appropriate, perform customer follow-ups to gather further information to drive issues through to resolution Follow support and business processes accurately with attention to detail. Proactively look for opportunities to improve the efficiency and quality of our services Responsibility for customer-facing support of pre More ❯

Are you an experienced IT support professional looking for your next challenge? Our specialist Managed Service Provider (MSP) in Hook, Hampshire, is seeking a Senior IT Support Engineer to provide expert technical support across Windows, Azure, and Office 365 environments. What You'll Do: Provide high-level IT support to clients, ensuring efficient resolution … environments. Troubleshoot and diagnose complex problems, implementing effective solutions. Work closely with clients to deliver tailored IT solutions and exceptional customer service. Assist in system upgrades, migrations, and ongoing support projects. Mentor and support junior engineers, sharing knowledge and best practices. What We're Looking For: Proven IT support experience, ideally from an MSP background. Strong knowledge … reputation. Work in a dynamic environment with varied client projects. Opportunity for professional growth and development. Competitive salary and benefits package. If you're ready to take your IT support career to the next level, apply today and be part of a team that thrives on excellence and innovation! Let me know if you'd like any adjustments! #J More ❯

Transparency in Cybersecurity: OPSWAT's Approach to File Security & Threat Detection Senior Joint Professional Services - Technical Support Engineer Protecting the World's Critical Infrastructure OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect … organizations, governments, and institutions worldwide, solidifying our role in protecting the world's critical infrastructure and securing our way of life. The Position OPSWAT is seeking a Senior Joint Professional Services and Technical Support Engineer to join our Global Customer Experience team, supporting customers in the UK. This role involves coordinating with the global Support team … to respond to technical queries, resolving issues efficiently, escalating bugs to R&D, and managing patches or upgrades. The engineer will also implement OPSWAT products, advise on best practices, transfer knowledge on administration, and promote other OPSWAT solutions. Additionally, the role includes mentoring team members, improving support processes, maintaining customer satisfaction, influencing the product roadmap, and engaging in More ❯

celebrate diversity and strive to create a team that encompasses a wide range of backgrounds, skill sets, and perspectives. Help us ignite the future of data synchronization as a Senior Technical Support Engineer at Ditto! We are seeking an experienced engineer who is excited to work directly with customers to ensure their success when using Ditto. … The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission-critical solutions. You will play an integral role in building knowledge within the team and be part of strategic initiatives for organizational and process improvements. Working directly with our most strategic customers, you will be crucial to the success of the most innovative … disruptive, and high-scale peer-to-peer solutions being built with the Ditto platform. The nature of this role will be low volume, high difficulty. As a Senior Technical Support Engineer you will: Advocate for customers' needs, working with the engineering and product teams to debug and reproduce problem reports from developers and escalate problems to include More ❯

we are growing and looking for new team members to join us on this journey. Job Description The Opportunity: We seek a highly motivated, passionate, and talented Sr. Technical Support Engineer I . This role involves working directly with customers and internal teams on support and operational tasks, supporting two portal products and a newly integrated platform … development. This position is based in London. Please consider this before applying. Manage and resolve tickets from customers and internal departments involving Flywire’s platforms. Collaborate with customers on support issues, providing clear communication on deliverables. Understand product components, their functions, and workflow impacts on customers. Work hands-on with web-based products and command-line tools to research … of variables. Align with our business needs and company strategy to achieve short and long-term goals. Qualifications What We’re Looking For: 4+ years of experience in technical support engineering. Proficiency with Linux and Bash command line. Experience using tools and scripts for troubleshooting and solutions. Ability to explain complex issues at various technical levels. Motivated troubleshooter with More ❯

for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. Technical Support Engineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. This role will include supporting … based role. Please be aware of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables Understand various components of ours products including how they function together and the workflow impact to customers Work hands … on with various web-based products and command-line tools in order to research and provide answers for various research and support issues Logically assess the issue, propose solutions to customers and work with development on enhancements for the product Serve as a highly effective mediator between customers and development when the situation arises Research requests and issues thoroughly More ❯

for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. Technical Support Engineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. This role will include supporting … based role. Please be aware of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms. Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables. Understand various components of our products including how they function together and the workflow impact to customers. Work hands … on with various web-based products and command-line tools in order to research and provide answers for various research and support issues. Logically assess the issue, propose solutions to customers and work with development on enhancements for the product. Serve as a highly effective mediator between customers and development when the situation arises. Research requests and issues thoroughly More ❯

eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technical support to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established Service Level Agreements Triage customer reported issues and … Experience with scripting including Python, JSON, YAML, and Bash - plus 3-5 years of relevant experience with strong communication and customer service skills Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. … in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse More ❯

Senior IT Support Engineer – Southwark - £42,000 + Great Opportunity! Role : Senior IT Support Engineer Location : Southwark Salary : £35,000 - £42,000 + Benefits Interviewing Immediately – Apply Now I am representing a client based in Southwark who are looking to expand their team! This position comes as part of their growth plans for More ❯

Ventures, Bessemer Venture Partners, Primary Venture Partners, Eniac Ventures, and others and well positioned to bring on incredibly talented individuals to help take us to the next level! The Senior Technical Support Engineer I (TSE) is crucial to ensuring Alloy's clients have an exceptional experience by resolving technical issues efficiently, providing solutions, and contributing the improvement … of the Alloy product and Support processes. This role focuses on troubleshooting issues that range in complexity, crafting client-facing resources like Knowledge Base articles and Root Cause Analysis reports, and mentoring peers, all while demonstrating professionalism. By deepening product expertise and contributing the team during your tenure, the Senior Technical Support Engineer I plays an … important role in meeting client needs and driving client satisfaction. What you'll be doing As a Senior Technical Support Engineer I, you will be responsible for managing and resolving support cases using our ticketing system, Zendesk, contributing to knowledge sharing, and collaborating with teams across Professional Services, Product, and Engineering. You'll be leveraging your More ❯

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Mitek Systems Senior Global Talent Acquisition Partner | MBA | CIPD Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions. Our verified identity platform and advanced image capture solutions are built on the latest advancements … designed to enable your success. At Mitek, the Future of Work is about flexibility and preference wherever and whenever we are working. Summary Mitek is looking for our newest Senior Technical Support Engineer to join our Global Customer Support team, taking on a consultative approach with specific strategic accounts and helping facilitate and guide the resolution … of questions and issues for our identity verification solutions. You will support Mitek products, drive escalations with internal teams, and interface with our customers directly. What You Will Do (Core Responsibilities): Lead client support and technical issue resolution for assigned strategic customers: Build rapport and understand your customers’ business needs and objectives. Act as seamless representative on behalf More ❯