eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technical support to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established Service Level Agreements Triage customer reported issues and … project management skills, with validated results working as a trusted advisor to drive business value for customers, including the ability to interact with client teams at various levels of technical and non-technical depth BS/MS or equivalent experience required or equivalent military experience required Experience with scripting including Python, JSON, YAML, and Bash - plus … years of relevant experience with strong communication and customer service skills Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. More ❯
Southampton, Hampshire, South East, United Kingdom
Spectrum It Recruitment Limited
SeniorTechnical Support Engineer - Linux, Windows, SQL, AWS Hybrid | 2 days per week in the Southampton Office Full-time | Permanent Are you ready to join a global tech leader driving transformation in public safety and digital justice? This is your opportunity to join a company with an international presence, a fast-growing client base, and an innovative … platform already disrupting the UK and US criminal justice systems. We're looking for a SeniorTechnical Support Engineer to play a critical role with a high priority customer, providing expert guidance and support to their end users on the efficient and effective use of their software solution. What We're Looking For Linux operating System: Experience … VMs, storage, networking, IAM, and monitoring. Moderate troubleshooting skills for issues related to cloud infrastructure and applications. If you're a problem-solver who thrives on digging deep into technical challenges and wants to join a team that's building something globally meaningful, we'd love to hear from you. Hit apply to upload your CV Spectrum IT Recruitment More ❯
Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level agreements. Our methodology is first … class support. We’ve been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment and focus on mitigating risks and … resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t wait for those issues to escalate from our clients. Instead, you find them. You’ll be More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Siemens Gas and Power GmbH & Co. KG
SeniorTechnical Support Engineer - Generator About the Role Location : United Kingdom, Newcastle upon Tyne (Office/Site only) Company : Siemens Energy Limited Organization : Gas Services Business Unit : Service Europe & Africa Employment Type : Full-time Experience Level : Experienced A Snapshot of Your Day As a SeniorTechnical Support Engineer, you'll play a key role … in ensuring the performance and reliability of Siemens generators and auxiliary systems. Your day may involve collaborating with internal teams and the global engineering network, providing expert technical advice, authoring work scopes and reports, and preparing for outages. You'll also visit customer sites to support fault-finding, maintenance, and upgrades, contributing to a sustainable energy future while advancing … your own technical expertise. How You'll Make an Impact Provide expert technical support for Siemens generators and auxiliary products. Develop and author technical reports, work scopes, and test procedures to support product development and operations. Collaborate with internal teams and Siemens' global engineering network to share knowledge and ensure effective solutions. Prepare for outages, including delivering More ❯
looking for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. Technical Support Engineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. This role will include supporting … as our company vision, mission and strategy to deliver on our short and long term goals Here's What We're Looking For: 4+ years years of experience in technical support engineering Experience working with linux and bash command line Ability to utilise tools and scripts to research problems, identify root causes and provide short and longer term solutions … for customers Able to translate highly complex issues to various levels of understanding based on the customer's technical level Highly motivated and talented troubleshooter. Someone that goes above and beyond utilizing all resources available to identify the problem and provide accurate explanations and proposed solutions Fluent in English, as it is the company's working language Experience in More ❯
looking for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. Technical Support Engineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. This role will include supporting … well as our company vision, mission and strategy to deliver on our short and long term goals. Here's What We're Looking For: 4+ years of experience in technical support engineering. Experience working with Linux and bash command line. Ability to utilize tools and scripts to research problems, identify root causes and provide short and longer term solutions … for customers. Able to translate highly complex issues to various levels of understanding based on the customer's technical level. Highly motivated and talented troubleshooter. Someone that goes above and beyond utilizing all resources available to identify the problem and provide accurate explanations and proposed solutions. Fluent in English, as it is the company's working language. Experience in More ❯
Ventures, Bessemer Venture Partners, Primary Venture Partners, Eniac Ventures, and others and well positioned to bring on incredibly talented individuals to help take us to the next level! The SeniorTechnical Support Engineer I (TSE) is crucial to ensuring Alloy's clients have an exceptional experience by resolving technical issues efficiently, providing solutions, and contributing the … resources like Knowledge Base articles and Root Cause Analysis reports, and mentoring peers, all while demonstrating professionalism. By deepening product expertise and contributing the team during your tenure, the SeniorTechnical Support Engineer I plays an important role in meeting client needs and driving client satisfaction. What you'll be doing As a SeniorTechnical Support Engineer I, you will be responsible for managing and resolving support cases using our ticketing system, Zendesk, contributing to knowledge sharing, and collaborating with teams across Professional Services, Product, and Engineering. You'll be leveraging your technical skills, problem solving skills, written skills, and verbal skills to resolve customer issues and build customer trust with professionalism More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
CET Structures Limited
CET is seeking an experienced SeniorTechnicalEngineer with a strong focus on Microsoft Azure cloud to join our Technology team and take a lead role in supporting and improving CET's internal systems and cloud infrastructure. This is a hands-on, technically demanding role, providing expert 3rd line support and driving the optimisation of our Microsoft … thrives on problem-solving, enjoys working with modern cloud tools, and wants to make a tangible impact across a growing, fast-paced organisation. Role and Responsibilities Provide 3rd line technical support for all internal systems and services, resolving complex issues escalated by the Service Desk. Administer and optimise services within the Microsoft 365 stack Act as a key escalation … point for high-impact incidents, ensuring timely resolution and root cause analysis. Monitor system and service performance, proactively identifying and resolving issues before user impact. Maintain accurate technical documentation, runbooks, and standard operating procedures. Ensure all system configurations, changes, and incident resolutions are properly logged and auditable. Be available to work extended hours when required to meet critical project More ❯
Place to Work Certified Sunday Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Senior Microsoft Hybrid TechnicalEngineer Reports to (POSITION): Reports to (POSITION): Microsoft Technical Support Manager Team: Team: Microsoft Support Department: Department: Support Services PURPOSE OF JOB: Bytes … both independently and as a team player and enjoy working in an environment that requires continuous learning and development. Written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions to complex problems whilst achieving SLAs. Excellent organizational skills and ability to manage multiple More ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Bytes Group
Place to Work Certified Sunday Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Senior Microsoft Hybrid TechnicalEngineer Reports to (POSITION): Reports to (POSITION): Microsoft Technical Support Manager Team: Team: Microsoft Support Department: Department: Support Services PURPOSE OF JOB: Bytes … both independently and as a team player and enjoy working in an environment that requires continuous learning and development. Written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions to complex problems whilst achieving SLAs. Excellent organizational skills and ability to manage multiple More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Bytes Group
Place to Work Certified Sunday Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Senior Microsoft Hybrid TechnicalEngineer Reports to (POSITION): Reports to (POSITION): Microsoft Technical Support Manager Team: Team: Microsoft Support Department: Department: Support Services PURPOSE OF JOB: Bytes … both independently and as a team player and enjoy working in an environment that requires continuous learning and development. Written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions to complex problems whilst achieving SLAs. Excellent organizational skills and ability to manage multiple More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Bytes Group
Place to Work Certified Sunday Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Senior Microsoft Hybrid TechnicalEngineer Reports to (POSITION): Reports to (POSITION): Microsoft Technical Support Manager Team: Team: Microsoft Support Department: Department: Support Services PURPOSE OF JOB: Bytes … both independently and as a team player and enjoy working in an environment that requires continuous learning and development. Written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions to complex problems whilst achieving SLAs. Excellent organizational skills and ability to manage multiple More ❯
platform's potential. So, if you want to help shape the future of betting and gaming, then it's to time to join us. Job Purpose Working within IT Technical Operations, the Technical Services team provide technical resource and expertise critical for maintaining business and platform infrastructure. You will be responsible for taking a senior position … for individuals that are familiar with a variety of the field's concepts, practices, and procedures and are able to provide support for escalated Support tickets. Job Duties Provide technical support to the Betfred Group network and server infrastructure. Plan and implement Infrastructure Projects. Create project plans, design, and implementsolutions. Design and implement automation solutions for deployment, upgrade and … operation of application stacks that can be reused across multiple projects. Act as Technical Resource within identified business projects, provide technical documentation (Design, Changes, etc.) to aid the project delivery. Create and maintain comprehensive documentation as it relates to server and network topology, equipment, and configuration(s). Work with Security and Compliance to ensure application stacks are More ❯
SENIOR IT TECHNICALENGINEER (Senior Network Engineer)(Based on site 4 days a week in Flimby, Cumbria) £50,000 - £65,000 depending upon experience, plus great benefits and every Friday off! WHO WE ARE: For over a century, we have been dedicated to empowering people through innovation and craftsmanship, driving positive change in communities across … foster a culture that welcomes every team member. Our goal is to inspire leaders and creatives to shape the future by taking bold actions today. JOB MISSION: As a Senior IT TechnicalEngineer, you will be responsible for maintaining the infrastructure, networks, and systems critical to the efficient operation of our manufacturing facility. Your expertise in networking … key as you work closely with stakeholders both onsite and with our global IT team. This role acts as the main IT liaison for the manufacturing team, requiring both technical proficiency and the ability to consult with business leaders to define requirements and solutions. You'll also participate in IT projects outside of the facility, with occasional travel within More ❯
reduce costs, and accelerate time-to-market. At Mavenir we are driving the transformation of the telecommunications landscape Role Summary The purpose of this role is to provide focused technical expertise to EMEA Customers and Operations teams across Mavenir product portfolio and deployments. It will provide the technical interface to other teams both external and within the organization. … It will also ensure an effective flow of information between the teams within operations and facilitate knowledge transfer. The engineer will need to have the technical understanding of EPC/5GC/NFV/Kubernetes areas, be able to assimilate new concepts quickly and be prepared to work in situations where they are learning as they work. They … must be good at dealing with peers, other teams within the Mavenir organization and the customer’s technical staff (including good customer facing hard and soft skills). This is a hands-on technical role including deployment, integration, trouble shooting and issue resolution. In-depth understanding of the Telecom Protocols and technologies like HTTP2, NGAP, DIAMETER, GTP, S1AP More ❯
Commission new LED signage systems and troubleshoot faults Manage workshop operations and product testing Deliver technical support to clients via phone, email, and site visits Develop new products with suppliers and write technical specifications Conduct Factory Acceptance Tests and ensure product quality Provide training to clients on product usage Support the sales team with technical advice Assist More ❯
Senior IT TechnicalEngineer (Network Engineer) Meraki/Networking/Security Location: Flimby, Cumbria (Onsite 4 Days a Week)?? Salary: £50,000 - £65,000 + Bonus + Excellent Benefits + Relocation Package? Schedule: 4-Day Working Week Are you ready for a fresh challenge in a role where you'll truly make an impact? A fantastic … opportunity has opened for a Senior IT TechnicalEngineer to join a dynamic, manufacturing environment based in Flimby, Cumbria . This is a highly visible and hands-on role supporting local infrastructure while also collaborating on global projects, including planned travel across Europe. You'll be the go-to IT expert onsite, managing networks, systems, and security … while ensuring seamless day-to-day operations. This role blends strong technical capability with stakeholder engagement, so it's perfect for someone who thrives in both areas. What You'll Be Doing: Maintain and support all network hardware and IT equipment onsite Manage upgrades, backups, and documentation Act as the primary IT contact for local manufacturing teams Support and More ❯