3 Senior Technical Support Analyst Jobs

Position - Senior Technical Support Analyst Working Setup - Hybrid Location - London Salary - Up to £57,000 Burman Recruitment are working with a large housing association based in London seeking a Senior Technical Support Analyst to join their IT Team! Role Responsibilities Third-Line … Application Support: Providing senior-level third-line support for users across various business applications utilised by the organisation. Change Requests: Assessing change requests assigned to the Software Support Team and collaborating with system owners to ensure clear understanding of requirements. Application Management: Taking ownership of one … more critical business applications throughout their lifecycle, including coordinating and overseeing upgrades. Relationship Management: Managing the day-to-day relationship with business owners and technical support teams of software suppliers for applications under your purview. Complex Incident Resolution: Troubleshooting complex incidents and addressing service and change requests through more »

leading independent IT reseller providing IT security products and services to a wide variety of customers in the UK and Europe recruit for a Senior Technical Support Analyst. They pride themselves on providing a world class leading consultancy, deployment, and support services through focused customer engagement. … You will work alongside a Technical Support Analyst and report into the Head of Technical Services. You will be part of an established yet expanding company that continue to drive their success and increase their market share. Salary £35.000+ (neg) Comprehensive benefits Remote Head office: Farnborough … Overview: The Technical Services team provide a wide range of services to their customers, providing both proactive and reactive technical support as well as implementing new technical solutions and, on completion, ensuring an efficient and complete transition into BAU operation. In this role as part of more »

As a Senior Supply Chain Technical Support Analyst, you will play a pivotal role in supporting our two key Supply Chain Platforms: Koerber (Warehouse Management) and GAINS (Forecasting and Replenishment). Reporting to the Global Platform Director, this position involves overseeing the Supply Chain System Analysts … they meet expected outcomes. Perform system configuration and administrative changes. Assess proposed changes to platforms, ensuring alignment with change processes and business impact. Provide technical expertise to the Design Center of Excellence (CoE). Actively support Change and Release management processes. Engage with stakeholders to facilitate understanding and … approval of technical changes. Ensure QA of solutions before production delivery. Manage day-to-day administration, troubleshooting, and platform performance monitoring. Who Should Apply: Individuals with 6+ years of IT development/configuration experience, preferably in a large international organization. Expertise in Köerber and GAINS platforms and Supply Chain more »