Subject - SeniorTechnicalSupport Engineer - Hands on Lab Equipment - Devon Job Title: SeniorTechnicalSupport Engineer Benefits: Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes, & Progression Location: The role will be primarily working onsite at the Paignton office with occasional requirement to visit customer facilities, worldwide. You … there are occasional problems experienced by the users - component failures, software bugs, documentation issues or the customer may simply need guidance and/or advice. The Candidate: As a Support Engineer, you will leverage your technical expertise as an integral part of the company's mission, to deliver exceptional technicalsupport to their international household name … and industry leading clientele. Working closely with a friendly and close-knit team, you will report to the Support Services Manager for Technology products. The Role: Your responsibilities will include diagnosing and resolving issues related to advanced, test and simulation systems, troubleshooting component failures, addressing software bugs, resolving documentation issues, and providing guidance to customers. Effective communication of technicalMore ❯
SeniorTechnicalSupport Analyst Type: 6-Month Contract-to-Hire Location: Mesa, AZ Work Setting: Hybrid We are seeking a skilled SeniorTechnicalSupport Analyst to join a dynamic and mission-driven operations team focused on keeping critical roadside systems online across the United States and Canada. This opportunity is based out of a … state-of-the-art command center operating 24/7, supporting advanced safety and mobility systems used in transportation infrastructure. What You'll Do As a SeniorTechnicalSupport Analyst, you will play a pivotal part in remote monitoring, incident management, and technical problem-solving for roadside equipment. You will also be expected to set a … standard of excellence for the rest of the team and work on complex issues that require a high level of technical knowledge and initiative. Key Responsibilities Proactively seek out technical issues and resolve them with minimal supervision Support company and unit objectives through collaborative teamwork Ensure compliance with policies, procedures, and regulatory standards Manage and update system More ❯
SeniorTechnicalSupport Engineer London (Hybrid) £50,000 + Benefits Are you the person everyone turns to when systems go down? Do you thrive on solving complex technical challenges and keeping critical platforms running smoothly? If so, we'd love to hear from you. Method resourcing are excited to be partnered with a specialist data consultancy … with an impressive client portfolio - and they are looking for a SeniorTechnicalSupport Engineer to become the go-to problem solver for the cloud and data platforms. What you'll do Act as the primary escalation point for technical issues in AWS-hosted environments Own the resolution of incidents and tickets, ensuring clear updates and … quick turnarounds Monitor and troubleshoot systems to keep them stable, secure, and high performing Contribute to automation and infrastructure-as-code initiatives (Terraform, scripting in Python) Support the Data Engineering team with pipeline operations, maintenance, and optimisation Create documentation, onboarding guides, and repeatable support processes Lead incident and change management processes, including root cause analysis Bridge the gap More ❯
across our 47 nationalities, creating a sense of belonging for all. At Q, we're looking for people who share that vision. People like you. The opportunity. As a TechnicalSupport Engineer, you will be the frontline of our customer success, providing expert-level support for Quantexa's platform and solutions. You'll work closely with client … developers, engineering, and product teams to troubleshoot issues, deliver timely resolutions, and contribute to the continuous improvement of support processes. What you'll be doing Provide Tier 2/3 technicalsupport for Quantexa's platform, including data ingestion, entity resolution, and graph analytics. Diagnose and resolve complex technical issues across distributed systems, APIs, and data … and product teams to escalate and resolve development challenges, bugs or feature requests. Maintain detailed documentation of issues, solutions, and best practices. Participate in on-call rotations and ensure Support SLAs are met. Contribute to knowledge base articles and internal tooling improvements. Support client onboarding and integration efforts when needed. What you'll bring Experience in a customer More ❯
the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals. You will regularly participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately … leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide dedicated TechnicalSupport … ensuring service excellence in line with the statement of work and industry best practices Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction Triage and resolve technical issues via ticketing systems, phone, and remote sessions Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams More ❯
Job Title: SeniorTechnical Publications Support Specialist Location: Warner Robins, GA or Long Beach, CA Salary Range: $60/Hr To $70/Hr, Competitive salary, commensurate with experience Introduction Join us as an innovator on a mission to connect, protect, explore, and inspire. From the seabed to outer space, you'll learn and grow, contributing to … Ability to obtain a US Security Clearance and able to work directly for Artech on W2 Bachelor's degree or higher in Aviation, Aeronautical Science, Engineering, or a related technical field Minimum 10 years of experience in aviation, with at least 5 years authoring, sustaining, or managing flight manuals or technical publications,Strong technical writing and editing … MIL-STD, MIL/FAA/ICAO Standards) Experience with flight manual authoring software and associated languages (e.g., XML, SGML, XPP, Arbortext, batch files, scripts, etc.) Experience Interactive electronic technical manuals (IETMs), electronic flight bag (EFB) solutions Preferred Skills & Qualifications Prior experience with C-17 or other military transport aircraft flight manuals Proficiency with digital authoring tools (e.g., XML More ❯
Senior Customer Tech Support Specialist Dahlgren Naval Surface Warfare Center, Dahlgren, VA Salary negotiable - Full Time with Benefits Flexible Start-Date - Contingent on contract award - On-Site Your work will involve providing customer support and technical assistance to Corporate Research, Development, Test and Evaluation (RDT&E) Network users and other code 1042 designated customers. This is … a great opportunity to impact DoN technical initiatives and support the warfighter. As the Senior Customer Tech Support Specialist, you will be responsible for: • Provide on-site desktop support as needed, provides general help desk support for User Assistance. • Provide phone support to user's to resolve issues relating to RDT&E connectivity … and RDT&E Active Directory domain account User Management. • Provide support with assigning IP addresses as requested and with maintaining those IP addresses in the IPA Database. • Utilize the ServiceNow (or current ticketing system) to assign and track trouble calls as appropriate. • Help Desk Specialist will assist with the maintenance and monitoring of the User Assistance mailbox to ensure More ❯
Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security mission sets. We leverage more than 17 years of support to stakeholders across the federal government, with established and growing capabilities across Intelligence, Analytics, Engineering, Mission Support, and Communications disciplines. Founded in 2008, our … with a focus on collaboration and innovation. Our teams are at the frontier of the Nation's most complex and rewarding challenges. Join our team. Barbaricum is hiring a SeniorTechnical Program Manager to support enterprise IT and cybersecurity initiatives under the Military Community and Family Policy (MC&FP) Outreach and Digital Enterprise Services (MODES) contract. This … role ensures technical performance across infrastructure, security, and compliance efforts within a high-visibility, mission-critical environment. Responsibilities: Oversee IT and IA contract support staff and performance metrics. Lead project teams in Agile, CMMI, and ITIL environments. Manage implementation of RMF compliance, cybersecurity controls, and CC SRG adherence. Drive organizational change management and quality assurance processes. Serve as More ❯
adhering to defect reporting processes. Participate in application field testing of new releases to ensure that new features and workflows will address customer requirements. Evaluate the Ansys AI-based support platforms' effectiveness by analyzing the AI-based responses to answer customers' questions, specifically on the accuracy/relevance and subsequent corresponding human corrections. Be enthusiastic about learning and promoting … AI-based technologies can assist engineers' abilities to help Ansys customers. Develop subject matter expertise and specialization on Ansys simulation products and applications Learn and gain expertise in new technical areas as and when required for the team & personal development On an as-needed basis provide expertise-level support to other business functions including Sales and Marketing. Participate More ❯
adhering to defect reporting processes. Participate in application field testing of new releases to ensure that new features and workflows will address customer requirements. Evaluate the Ansys AI-based support platforms' effectiveness by analyzing the AI-based responses to answer customers' questions, specifically on the accuracy/relevance and subsequent corresponding human corrections. Be enthusiastic about learning and promoting … AI-based technologies can assist engineers' abilities to help Ansys customers. Develop subject matter expertise and specialization on Ansys simulation products and applications Learn and gain expertise in new technical areas as and when required for the team & personal development On an as-needed basis provide expertise-level support to other business functions including Sales and Marketing. Participate More ❯
adhering to defect reporting processes. Participate in application field testing of new releases to ensure that new features and workflows will address customer requirements. Evaluate the Ansys AI-based support platforms' effectiveness by analyzing the AI-based responses to answer customers' questions, specifically on the accuracy/relevance and subsequent corresponding human corrections. Be enthusiastic about learning and promoting … AI-based technologies can assist engineers' abilities to help Ansys customers. Develop subject matter expertise and specialization on Ansys simulation products and applications Learn and gain expertise in new technical areas as and when required for the team & personal development On an as-needed basis provide expertise-level support to other business functions including Sales and Marketing. Participate More ❯
adhering to defect reporting processes. Participate in application field testing of new releases to ensure that new features and workflows will address customer requirements. Evaluate the Ansys AI-based support platforms' effectiveness by analyzing the AI-based responses to answer customers' questions, specifically on the accuracy/relevance and subsequent corresponding human corrections. Be enthusiastic about learning and promoting … AI-based technologies can assist engineers' abilities to help Ansys customers. Develop subject matter expertise and specialization on Ansys simulation products and applications Learn and gain expertise in new technical areas as and when required for the team & personal development On an as-needed basis provide expertise-level support to other business functions including Sales and Marketing. Participate More ❯
adhering to defect reporting processes. Participate in application field testing of new releases to ensure that new features and workflows will address customer requirements. Evaluate the Ansys AI-based support platforms' effectiveness by analyzing the AI-based responses to answer customers' questions, specifically on the accuracy/relevance and subsequent corresponding human corrections. Be enthusiastic about learning and promoting … AI-based technologies can assist engineers' abilities to help Ansys customers. Develop subject matter expertise and specialization on Ansys simulation products and applications Learn and gain expertise in new technical areas as and when required for the team & personal development On an as-needed basis provide expertise-level support to other business functions including Sales and Marketing. Participate More ❯
adhering to defect reporting processes. Participate in application field testing of new releases to ensure that new features and workflows will address customer requirements. Evaluate the Ansys AI-based support platforms' effectiveness by analyzing the AI-based responses to answer customers' questions, specifically on the accuracy/relevance and subsequent corresponding human corrections. Be enthusiastic about learning and promoting … AI-based technologies can assist engineers' abilities to help Ansys customers. Develop subject matter expertise and specialization on Ansys simulation products and applications Learn and gain expertise in new technical areas as and when required for the team & personal development On an as-needed basis provide expertise-level support to other business functions including Sales and Marketing. Participate More ❯
adhering to defect reporting processes. Participate in application field testing of new releases to ensure that new features and workflows will address customer requirements. Evaluate the Ansys AI-based support platforms' effectiveness by analyzing the AI-based responses to answer customers' questions, specifically on the accuracy/relevance and subsequent corresponding human corrections. Be enthusiastic about learning and promoting … AI-based technologies can assist engineers' abilities to help Ansys customers. Develop subject matter expertise and specialization on Ansys simulation products and applications Learn and gain expertise in new technical areas as and when required for the team & personal development On an as-needed basis provide expertise-level support to other business functions including Sales and Marketing. Participate More ❯
adhering to defect reporting processes. Participate in application field testing of new releases to ensure that new features and workflows will address customer requirements. Evaluate the Ansys AI-based support platforms' effectiveness by analyzing the AI-based responses to answer customers' questions, specifically on the accuracy/relevance and subsequent corresponding human corrections. Be enthusiastic about learning and promoting … AI-based technologies can assist engineers' abilities to help Ansys customers. Develop subject matter expertise and specialization on Ansys simulation products and applications Learn and gain expertise in new technical areas as and when required for the team & personal development On an as-needed basis provide expertise-level support to other business functions including Sales and Marketing. Participate More ❯
adhering to defect reporting processes. Participate in application field testing of new releases to ensure that new features and workflows will address customer requirements. Evaluate the Ansys AI-based support platforms' effectiveness by analyzing the AI-based responses to answer customers' questions, specifically on the accuracy/relevance and subsequent corresponding human corrections. Be enthusiastic about learning and promoting … AI-based technologies can assist engineers' abilities to help Ansys customers. Develop subject matter expertise and specialization on Ansys simulation products and applications Learn and gain expertise in new technical areas as and when required for the team & personal development On an as-needed basis provide expertise-level support to other business functions including Sales and Marketing. Participate More ❯
adhering to defect reporting processes. Participate in application field testing of new releases to ensure that new features and workflows will address customer requirements. Evaluate the Ansys AI-based support platforms' effectiveness by analyzing the AI-based responses to answer customers' questions, specifically on the accuracy/relevance and subsequent corresponding human corrections. Be enthusiastic about learning and promoting … AI-based technologies can assist engineers' abilities to help Ansys customers. Develop subject matter expertise and specialization on Ansys simulation products and applications Learn and gain expertise in new technical areas as and when required for the team & personal development On an as-needed basis provide expertise-level support to other business functions including Sales and Marketing. Participate More ❯
