1 to 25 of 192 Senior Technical Engineer Jobs

Social network you want to login/join with: Senior Joint Professional Services – Technical Support Engineer, London col-narrow-left Client: OPSWAT Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 48244409a184 Job Views: 3 Posted: 29.06.2025 Expiry Date: 13.08.2025 col-wide Job Description: OPSWAT, a global leader in … organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life. The Position OPSWAT is now searching for a Senior level Joint Professional Services and Technical Support Engineer to join our Global Customer Experience team and help our customers in the UK. In the Technical Support … capacity, the engineer will coordinate with colleagues in the global Support team to respond to customers’ technical queries and issues, with the goal of resolving them quickly and satisfactorily, including escalating bugs to the R&D team and managing the process to get the customer’s environment properly patched or upgraded. In the Professional Services capacity, the engineer More ❯

than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. As a Senior Technical Support Engineer, you will play a critical role in ensuring seamless customer experiences by providing high-quality technical assistance. You will be part of the … support and respond to alerts, helping Ping Identity deliver superior customer support. Main Responsibilities: Interacting with customers, responding in a professional and efficient manner, helping them identify and resolve technical issues. Meeting or exceeding customer expectations on response quality, timeliness and overall customer experience Acting as Queue Manager (QM) during weekend shifts, ensuring efficient case handling and triaging support … requests Providing technical support across multiple products, ensuring efficient troubleshooting, identification of root cause and issue resolution Where assigned products are not within their core expertise, work within established product runbooks and escalate to the on-call Product SME as required Managing and responding to phone support and alerts, escalating cases as needed Communicating with customers and partners via More ❯

Transparency in Cybersecurity: OPSWAT’s Approach to File Security & Threat Detection Senior Joint Professional Services – Technical Support Engineer Protecting the World’s Critical Infrastructure OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect … organizations, governments, and institutions worldwide, solidifying our role in protecting the world’s critical infrastructure and securing our way of life. The Position OPSWAT is seeking a Senior Joint Professional Services and Technical Support Engineer to join our Global Customer Experience team, supporting customers in the UK. This role involves coordinating with the global Support team to … respond to technical queries, resolving issues efficiently, escalating bugs to R&D, and managing patches or upgrades. The engineer will also implement OPSWAT products, advise on best practices, transfer knowledge on administration, and promote other OPSWAT solutions. Additionally, the role includes mentoring team members, improving support processes, maintaining customer satisfaction, influencing the product roadmap, and engaging in activities More ❯

Social network you want to login/join with: Senior Technical Engineer, sheffield, south yorkshire col-narrow-left Client: Location: sheffield, south yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 27.05.2025 Expiry Date: 11.07.2025 col-wide Job Description: Genpact (NYSE: G) is a global professional services and … the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Principal Consultant, Senior Technical Engineer Distributed Compute provides the solutions and services that enable the Enterprise Server Systems to operate on a daily basis for all Business Lines within. Distributed … Security Risk and Compliance’, and Build and Deploy functions. Distributed Compute acts as the face of Unix/Linux/Windows platforms within IT Infrastructure Delivery to internal customers. Engineer a standardized and automated process to support the migration of infrastructure included in the sale of Business Units. Infrastructure needs to be sanitized and security hardened when being sold More ❯

eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technical support to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established Service Level Agreements Triage customer reported issues and … project management skills, with validated results working as a trusted advisor to drive business value for customers, including the ability to interact with client teams at various levels of technical and non-technical depth BS/MS or equivalent experience required or equivalent military experience required Experience with scripting including Python, JSON, YAML, and Bash - plus … years of relevant experience with strong communication and customer service skills Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. More ❯

with breakout areas and great coffee Company laptop Company Car Employee recognition and referral programs Regular team-building activities and social events Opportunities for progression into leadership or specialist technical roles Are you looking to be part of a company where your growth drives our success? My client is in an exciting period of rapid growth, and are looking … emphasis on delivering high-quality work, consistently keeping the customer's interests at the core of your actions. Proven expertise in successfully overseeing the complete lifecycle of projects and technical solutions. Exceptional communication skills, enabling you to effectively interact with a diverse customer base. Eager to embrace new experiences and cultivate your skill sets, with a passion for all More ❯

the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately … quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and … cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues Work to reproduce customer issues and qualify critical issues Publish Technical Support Bulletins and other user documentation in the Knowledge Base Build a positive customer experience by More ❯

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Mitek Systems Senior Global Talent Acquisition Partner | MBA | CIPD Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions. Our verified identity platform and advanced image capture solutions are built on the latest advancements … designed to enable your success. At Mitek, the Future of Work is about flexibility and preference wherever and whenever we are working. Summary Mitek is looking for our newest Senior Technical Support Engineer to join our Global Customer Support team, taking on a consultative approach with specific strategic accounts and helping facilitate and guide the resolution of … identity verification solutions. You will support Mitek products, drive escalations with internal teams, and interface with our customers directly. What You Will Do (Core Responsibilities): Lead client support and technical issue resolution for assigned strategic customers: Build rapport and understand your customers’ business needs and objectives. Act as seamless representative on behalf of our clients when end users reach More ❯

W3Global Sheffield, England, United Kingdom Join or sign in to find your next job Join to apply for the Senior Technical Engineer-Windows role at W3Global W3Global Sheffield, England, United Kingdom 15 hours ago Be among the first 25 applicants Join to apply for the Senior Technical Engineer-Windows role at W3Global Proficient in … tasks Experience with VMware Virtualization Hypervisor Knowledge of networking, TCP/IP, port management, and firewalls Experience with Mulesoft and Postman Development of APIs and integration with Ansible playbooks Technical Skills Proficiency in Windows OS and Microsoft Cluster environments Experience with DevOps tools: Ansible, Jenkins, Puppet Scripting skills in Python and Shell Experience with VMware Hypervisor Networking knowledge: TCP …/IP, port management, firewalls Mulesoft and Postman experience API development and integration Detailed Job Description Role: Senior Technical Engineer Extensive experience with Microsoft Windows in regulated financial organizations Interaction with application and infrastructure teams Understanding of functional and business requirements Problem identification and resolution Participation in stakeholder calls Analytical and problem management skills Implementation of best More ❯

html This is a fantastic opportunity for a senior level customer-facing Technical Support Engineer to join our team in Cambridge. You’ll be helping make our customers successful by providing high-quality, efficient support for our virtualization-based security solutions and cloud customers. The Senior Technical Support Engineer interacts with our customers and … takes ownership of technical issues through to resolution, using a variety of tools, resources, and expertise. Our ideal candidate will have a passion for customer satisfaction and excellent technical and time management skills. You’ll work well within a team but will be able to work through hard problems independently and have a self-motivated enthusiasm for continuous … learning. What you’ll be doing as a Senior Technical Support Engineer: Fulfil incoming incidents, requests, and escalations, assisting customers and stakeholders in a courteous and professional manner Perform technical problem diagnosis and resolution Schedule, manage and deploy configuration changes/endpoint updates to our customer cloud environments Schedule, manage and health-check customer cloud environments More ❯

join a diverse team of professionals, with ample opportunities for professional growth both horizontally and vertically within the organisation. We are proud of the features we offer in our technical support team, including our thorough examination and analysis of support requests to enhance the customer experience. We also make an effort to recognize frequent requests and automate them to … knowledge base serves as a valuable tool for addressing questions related to the product, ultimately saving time for everyone involved. If you are a proactive problem-solver with strong technical skills, excellent communication and interpersonal skills, and a passion for providing exceptional customer service, we would love to hear from you. Join our team and help us continue to … provide dependable solutions and exceptional customer service to our global clientele. Support Engineer interview blog Responsibilities & Duties: Provide technical support to customers via Zendesk and Jira ticketing tools Collaborate with cross-functional teams, including customer success, engineering, product, and professional services, to resolve global customer issues Analyse and troubleshoot customer issues related to our Customer Data Platform (CDP More ❯

Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level agreements. Our methodology is first … class support. We’ve been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment and focus on mitigating risks and … resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t wait for those issues to escalate from our clients. Instead, you find them. You’ll be More ❯

TQUKI0378_4362 - Senior Technical Engineer-Windows Job Description: Extensive experience with Microsoft Windows in financial regulated organizations. Interact with application teams and other infrastructure teams. Understand functional requirements and translate business needs into technical specifications. Proactively identify problems and resolve them to maximize customer satisfaction. Participate in stakeholder and delivery team calls. Demonstrate analytical and problem … management skills. Suggest and implement industry best practices in projects as applicable. Technical Skills: Proficient in Windows Operating System and Microsoft Cluster environments. Experience with DevOps tools such as Ansible, Jenkins, Puppet for orchestration and configuration management. Good scripting experience in Python and Shell for data management tasks. Experience with VMware Virtualization Hypervisor. Knowledge of networking, TCP/IP More ❯

HSEN - TA2 -13 HSEN Senior Technical Security Engineer 23-10-20 HSEN Senior Technical Security Engineer Position Summary Softek International is seeking a Senior Technical Security Engineer to support the DHS Enterprise Engineering Division within the Office of the Chief Information Officer (OCIO) is responsible for the architecture, design, engineering, Tier … operations support, maintenance, and management of the network and security infrastructure. This program portfolio includes management and oversight of the technical infrastructure and security tools, sensors, servers, and data storage devices to support the DHS Network Operations Security Center (NOSC) Cyber (SOC) and other DHS stakeholders and Components. This role needs to provide strategic and tactical direction to a … be able to convey • Experience and Ability to provide leadership and hands up support to team of ENGs. • Experience and Ability to hold his/her own with Federal technical leadership. • MUST reside in the DC/MD/VA region. • MUST have active TS with ability to receive SCI at DHS. The candidate's core responsibilities will be More ❯

Senior Technical Support Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are seeking an experienced IT Support professional, ideally with a strong background in a 2nd Line Support role or similarwho is … ready to take the next step in their career and join us as a Senior Technical Support Engineer at Bloor Homes Head Office in Measham, Swadlincote. What Benefits You Can Expect: We strongly believe in rewarding and recognising the hard work our employees put in every day which is why in return you can expect to receive … on our Homes and & some building materials Employee discount at Triumph Motorcycles Ltd. What Will Your Day Look Like? This is an exciting role where you will be a senior escalation point for members of the Service Desk team and support end users who require assistance with services offered by the IT department. This could involve fixing technical More ❯

ideally with a strong background in a 2nd Line Support role or similar—who is ready to take the next step in their career and join us as a Senior Technical Support Engineer at Bloor Homes Head Office in Measham, Swadlincote. What Benefits You Can Expect We strongly believe in rewarding and recognising the hard work our … on our Homes and & some building materials Employee discount at Triumph Motorcycles Ltd. What Will Your Day Look Like? This is an exciting role where you will be a senior escalation point for members of the Service Desk team and support end users who require assistance with services offered by the IT department. This could involve fixing technical … and regularly update queries and requests. Install, maintain, upgrade, and decommission hardware, software, or network components. Identify, log and triage potential security incidents as required. Deal with both user & technical escalations. Be a senior technical escalation point within the Service Desk support team. Assist in the design, delivery, and improvement of IT Services with other IT teams. More ❯

Social network you want to login/join with: Senior Microsoft Azure Technical Engineer, Watford, Hertfordshire Client: Bytes Software Services Location: Watford, Hertfordshire, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 6 Posted: 26.06.2025 Expiry Date: 10.08.2025 Job Description: Bytes is a top provider of premium IT solutions and services, working with SMEs … a wide range of benefits to support staff wellbeing. Your Future Starts Here PURPOSE OF JOB: We are seeking an experienced and highly skilled Microsoft Azure 3rd Line Support Engineer to join our dynamic IT support team. The ideal candidate will be responsible for providing advanced technical support for Azure-based solutions, handling complex issues that escalate from … to success will be working as part of a close-knit team with a customer-centric service focus. You will work closely with customers by providing day-to-day technical support, assisting, and contributing to overall technical governance, leadership, technical excellence, and continual service improvement. Communication and collaboration are paramount to this role. You will work closely More ❯

Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people More ❯

Social network you want to login/join with: Senior Technical Engineer, South Yorkshire col-narrow-left Client: RED SAP Solutions Location: South Yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 2bf11a98d5c0 Job Views: 15 Posted: 22.06.2025 Expiry Date: 06.08.2025 col-wide Job Description: Our international client is looking … for a Senior Technical Linux Engineer to join their team for a 12-month freelance B2B contract with a high chance of extension. This is a hybrid position where you will be expected to be on-site 3 days a week in Sheffield. Position: Senior Technical Linux Engineer Contract type: Freelance B2B. Location: Hybrid More ❯

Join to apply for the Senior Technical Support Engineer role at hackajob 1 day ago Be among the first 25 applicants Join to apply for the Senior Technical Support Engineer role at hackajob hackajob is collaborating with OneAdvanced to connect them with exceptional tech professionals for this role. Senior Technical Support Engineer Job Locations UK-London Role Introduction We are looking for a customer obsessed Technical Services Engineer ready to take the next step to drive this culture in our teams and to ensure our customers receive excellent service through the management of on-site Technical Services Engineers at client site based operations across one or more customer … manage multiple work streams Strong Customer and Communication Skills at all levels Demonstrate strong leadership skills to mentor and develop your teams Dedicated to the Advanced core values Strong technical skills for supporting customer needs across multiple sites The ability to travel UK wide to visit client sites to attend customer and colleague meetings What We Do For You More ❯

celebrate diversity and strive to create a team that encompasses a wide range of backgrounds, skill sets, and perspectives. Help us ignite the future of data synchronization as a Senior Technical Support Engineer at Ditto! We are seeking an experienced engineer who is excited to work directly with customers to ensure their success when using Ditto. … The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission-critical solutions. You will play an integral role in building knowledge within the team and be part of strategic initiatives for organizational and process improvements. Working directly with our most strategic customers, you will be crucial to the success of the most innovative … disruptive, and high-scale peer-to-peer solutions being built with the Ditto platform. The nature of this role will be low volume, high difficulty. As a Senior Technical Support Engineer you will: Advocate for customers' needs, working with the engineering and product teams to debug and reproduce problem reports from developers and escalate problems to include More ❯

Ventures, Bessemer Venture Partners, Primary Venture Partners, Eniac Ventures, and others and well positioned to bring on incredibly talented individuals to help take us to the next level! The Senior Technical Support Engineer I (TSE) is crucial to ensuring Alloy's clients have an exceptional experience by resolving technical issues efficiently, providing solutions, and contributing the … resources like Knowledge Base articles and Root Cause Analysis reports, and mentoring peers, all while demonstrating professionalism. By deepening product expertise and contributing the team during your tenure, the Senior Technical Support Engineer I plays an important role in meeting client needs and driving client satisfaction. What you'll be doing As a Senior Technical Support Engineer I, you will be responsible for managing and resolving support cases using our ticketing system, Zendesk, contributing to knowledge sharing, and collaborating with teams across Professional Services, Product, and Engineering. You'll be leveraging your technical skills, problem solving skills, written skills, and verbal skills to resolve customer issues and build customer trust with professionalism More ❯

Social network you want to login/join with: Senior Microsoft Azure Technical Engineer, Stoke-on-Trent Client: Bytes Software Services Location: Stoke-on-Trent, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 7 Posted: 26.06.2025 Expiry Date: 10.08.2025 Job Description: Bytes is a top provider of premium IT solutions and services, working … a wide range of benefits to support staff wellbeing. Your Future Starts Here Purpose of Job: We are seeking an experienced and highly skilled Microsoft Azure 3rd Line Support Engineer to join our dynamic IT support team. The ideal candidate will be responsible for providing advanced technical support for Azure-based solutions, handling complex issues that escalate from … to success will be working as part of a close-knit team with a customer-centric service focus. You will work closely with customers by providing day-to-day technical support, assisting, and contributing to overall technical governance, leadership, technical excellence, and continual service improvement. Communication and collaboration are paramount to this role. You will work closely More ❯

Social network you want to login/join with: Senior Microsoft Azure Technical Engineer, chelmsford col-narrow-left Client: Bytes Software Services Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 26.06.2025 Expiry Date: 10.08.2025 col-wide Job Description: Bytes is a top provider of premium IT solutions and services … a wide range of benefits to support staff wellbeing. Your Future Starts Here PURPOSE OF JOB: We are seeking an experienced and highly skilled Microsoft Azure 3rd Line Support Engineer to join our dynamic IT support team. The ideal candidate will be responsible for providing advanced technical support for Azure-based solutions, handling complex issues that escalate from … will be to work as part of a close-knit team, with a customer centric service focus. You will be working closely with customers by providing day-to-day technical support, assisting, and contributing to overall technical governance and leadership, technical excellence, and continual service improvement. Communication and collaboration are paramount to this role, you will work More ❯

Social network you want to login/join with: Senior Microsoft Azure Technical Engineer, slough col-narrow-left Client: Bytes Software Services Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 8 Posted: 26.06.2025 Expiry Date: 10.08.2025 col-wide Job Description: Bytes is a top provider of premium IT … a wide range of benefits to support staff wellbeing. Your Future Starts Here PURPOSE OF JOB: We are seeking an experienced and highly skilled Microsoft Azure 3rd Line Support Engineer to join our dynamic IT support team. The ideal candidate will be responsible for providing advanced technical support for Azure-based solutions, handling complex issues that escalate from … will be to work as part of a close-knit team, with a customer centric service focus. You will be working closely with customers by providing day-to-day technical support, assisting, and contributing to overall technical governance and leadership, technical excellence, and continual service improvement. Communication and collaboration are paramount to this role, you will work More ❯