london, south east england, united kingdom Hybrid / WFH Options
Boston Consulting Group
be working on the user experience for employees. You’ll be responsible for the creation and testing of service design blueprints research, and the analysis of employee needs and sentiment. We are seeking a highly creative and experienced Service Designer to join our dynamic cross-functional team. The ideal … design blueprints and guidelines to ensure consistency across services and to achieve BCG’s strategic goals. Utilize journey mapping, needs and sentimentanalysis, quant measurement and other tools, methods, or processes to understand and define end-to-end UX. Align with the CoE Value Measurement framework to … capture and track service quality, efficiency and advocacy. User Research & Analysis: Conduct qualitative and quantitative user research to understand employee needs, behaviors, and pain points. Analyze user feedback and usage data to inform design decisions. Create meaningful and actionable insights into our employees’ behaviors, needs, expectations, and pain points. More ❯
approximate nearest neighbors search Experience with any of the following NLP tasks - named entity recognition, intelligent document processing, website parsing & classification, sentimentanalysis, information retrieval, entity matching & linking, spelling correction Strong knowledge of Mathematical Statistics, Algorithms & Data Structures, ML Theory Strong knowledge of Python & SQL Experience training More ❯
an individual contributor and has a voice to produce ideas and ways of success. In this role, you will be responsible for data collection, analysis and interpretation of a vast and rich data lake of consumer behavioural data to provide actionable insights and recommendations regarding marketing campaigns, sales opportunities … Gather data from diverse media platforms using data scraping tools, APIs, and monitoring services. • Provide data-driven recommendations to improve campaign performance based on analysis of key metrics. • Creating propositions for clients and storytelling - really bringing the numbers to life in an engaging and informative manner • Clean and structure … patterns and emerging trends within media data to understand audience behaviour and market dynamics. • Track key metrics like impressions, reach, engagement, sentimentanalysis, and cost-per-click across different media channels. • Analyse data to identify different audience segments and their media consumption habits. • Monitor competitor media coverage More ❯
quality data across systems, regularly performing cleaning and validation using tools such as Power BI. Lead the redevelopment of post-event sentimentanalysis, working with senior stakeholders to define meaningful KPIs and develop impactful insights. Prepare reports and presentations, including detailed evaluation packs and high-level summaries More ❯
processing, IVR/IVA, Workflow management, native RPA connector/copilot for core Generative AI features like Content Creation, Summarisation, Classification, SentimentAnalysis, Code Generation with internal/external LLMs. Your Key Responsibilities: You'll assist with development workstream, including building and testing automations. You'll be More ❯
Airtime’s AI/ML strategy Design, build, and optimise NLP models for applications such as natural language search and analytics, chatbots, and sentiment analysis. Develop and integrate personalisation algorithms for tailored product and service recommendations and predictive analytics, across all customer touch points. Implement MLOps best-practice … Expertise in personalisation techniques (recommendation systems, user segmentation, dynamic pricing) Experience working with sensitive and business critical data, able to perform behavioural and transactional analysis, and work with propensity models Hands-on experience deploying models in cloud environments (AWS & GCP) Strong understanding of MLOps (model monitoring, CI/CD More ❯