A skilled professional to work in a busy customer focused and technically challenging environment within ICT Services. Responsible for supporting, maintaining and troubleshooting server infrastructure to ensure optimal performance, security, and reliabilityacross all systems. Experience of ICT support role encompassing some of the following:? VMWare/Patching/Server? Hardware/Server Storage/AD? Management … benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support … procedures. Achieve and maintain compliance with organisational level service agreements. Manages the operational Systems Environments affecting the whole health board. Contributes towards ICT Strategy. Works as part of problem management team to determine root cause analysis. Work with external suppliers to escalate Major Digital Incidents. Works with external Suppliers and contributes towards contracts negotiation and requirements. Person Specification Qualifications More ❯
Job summary A skilled professional to work in a busy customer focused and technically challenging environment within ICT Services. Responsible for supporting, maintaining and troubleshooting server infrastructure to ensure optimal performance, security, and reliabilityacross all systems. Experience of ICT support role encompassing some of the following:? VMWare/Patching/Server? Hardware/Server Storage/AD … Management and Group? Policy/Backup and Restore/File Services/Application Installation and Configuration Experience of setting up new servers and services in a variety of settings including business critical applications Main duties of the job The post holder will work as part of the Systems Support Team within ICT Services and will undertake the technical tasks … benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support More ❯
interpersonal skills and relationship management. macOS & Apple Ecosystem Expertise: Strong experience supporting macOS in enterprise environments; desirable to hold Apple Certified Support Professional (ACSP) or equivalent certification. Mobile Device Management (MDM): Proficient in deploying and managing Apple devices using tools such as Kandji, AirWatch, Jamf, Meraki, and Apple Business Manager. IT Infrastructure & Networking: Solid understanding of IT hardware, software … analysis software such as Hudl Sportscode. Cloud Services & SaaS Platforms: Experience managing cloud-based applications, helpdesk systems, collaboration platforms (e.g., Google Workspace, Microsoft Teams), and knowledge base tools. Device & ServerManagement: In-depth knowledge of Synology NAS solutions and managing both on-premises and cloud storage systems. Cybersecurity Awareness: Strong understanding of cybersecurity principles; capable of implementing policies … shell scripting, AppleScript, or automation tools to streamline Mac administration tasks is an advantage. The Role Manage, configure, and maintain macOS devices across the organization. Perform system updates, patch management, and security updates. Ensure all devices are compliant with company policies and standards. Provide 1st to 3rd line technical support for Mac users. Troubleshoot hardware and software issues (locally More ❯
Cardiff, Wales, United Kingdom Hybrid / WFH Options
WRU - Welsh Rugby Union
of managing and using helpdesk solutions for the business Excellent telephone manner and support skills Experience supporting key business applications alongside IT team members Strong interpersonal skills and relationship management macOS & Apple Ecosystem Expertise: Strong experience supporting macOS in enterprise environments; desirable to hold Apple Certified Support Professional (ACSP) or equivalent certification Mobile Device Management (MDM): Proficient in … analysis software such as Hudl Sportscode Cloud Services & SaaS Platforms: Experience managing cloud-based applications, helpdesk systems, collaboration platforms (e.g., Google Workspace, Microsoft Teams), and knowledge base tools Device & ServerManagement: In-depth knowledge of Synology NAS solutions and managing both on-premises and cloud storage systems Cybersecurity Awareness: Strong understanding of cybersecurity principles; capable of implementing policies … and considered an asset in supporting end users across the organization The Role System Administration & Maintenance Manage, configure, and maintain macOS devices across the organization Perform system updates, patch management, and security updates Ensure all devices are compliant with company policies and standards User Support & Troubleshooting Provide 1st to 3rd line technical support for Mac users Troubleshoot hardware and More ❯
Senior Systems Administrator Hybrid but mainly onsite - 4 days p/week onsite Location: Cardiff, South Wales Salary: Up to £55,000 (DOE) Type: Permanent We're hiring a hands-on Senior Systems Admin/Engineer to join an established More ❯
Senior Systems Administrator – Hybrid but mainly onsite - 4 days p/week onsite Location: Cardiff, South Wales Salary: Up to £55,000 (DOE) Type: Permanent We're hiring a hands-on Senior Systems Admin/Engineer to join an established More ❯
and enhancing IT operations that support high-quality, timely production within a dynamic manufacturing environment. Key Responsibilities: Provide technical support for manufacturing systems and associated infrastructure Maintain and manage server, desktop, and network environments Ensure optimal system performance with minimal disruption Manage Active Directory, DNS, DHCP, and network security Develop reports and minor applications to resolve operational issues Collaborate … on system strategy, planning, and improvement initiatives Mandatory Skills & Experience: Windows Server 2012 and newer Windows 10/11 support Active Directory management SQL Server (2008+): administration and query writing Hands-on hardware maintenance (servers and PCs) Ability to work independently and proactively Desirable Skills: Application development using C#/.NET Dynamics AX 2009 functional experience Microsoft More ❯
and enhancing IT operations that support high-quality, timely production within a dynamic manufacturing environment. Key Responsibilities: Provide technical support for manufacturing systems and associated infrastructure Maintain and manage server, desktop, and network environments Ensure optimal system performance with minimal disruption Manage Active Directory, DNS, DHCP, and network security Develop reports and minor applications to resolve operational issues Collaborate … on system strategy, planning, and improvement initiatives Mandatory Skills & Experience: Windows Server 2012 and newer Windows 10/11 support Active Directory management SQL Server (2008+): administration and query writing Hands-on hardware maintenance (servers and PCs) Ability to work independently and proactively Desirable Skills: Application development using C#/.NET Dynamics AX 2009 functional experience Microsoft More ❯
Employment Type: Permanent
Salary: £32000 - £36000/annum Hybrid role, Death in service
interacting with customers, taking calls, and resolving queries. Main duties include: Providing support and development for systems maintained by the Digital Services Division, including control and operation of network, server, and desktop infrastructure. Incident management, web services, data analytics, application support, and helpdesk support. Performing systems analysis, contributing to process and system development, maintaining documentation, and site visits More ❯