IT Support Officer (Apple macOS) Principality Stadium
Cardiff, South Glamorgan, United Kingdom
Welsh Rugby Union Group
interpersonal skills and relationship management. macOS & Apple Ecosystem Expertise: Strong experience supporting macOS in enterprise environments; desirable to hold Apple Certified Support Professional (ACSP) or equivalent certification. Mobile Device Management (MDM): Proficient in deploying and managing Apple devices using tools such as Kandji, AirWatch, Jamf, Meraki, and Apple Business Manager. IT Infrastructure & Networking: Solid understanding of IT hardware, software … analysis software such as Hudl Sportscode. Cloud Services & SaaS Platforms: Experience managing cloud-based applications, helpdesk systems, collaboration platforms (e.g., Google Workspace, Microsoft Teams), and knowledge base tools. Device & Server Management: In-depth knowledge of Synology NAS solutions and managing both on-premises and cloud storage systems. Cybersecurity Awareness: Strong understanding of cybersecurity principles; capable of implementing policies … shell scripting, AppleScript, or automation tools to streamline Mac administration tasks is an advantage. The Role Manage, configure, and maintain macOS devices across the organization. Perform system updates, patch management, and security updates. Ensure all devices are compliant with company policies and standards. Provide 1st to 3rd line technical support for Mac users. Troubleshoot hardware and software issues (locally More ❯
Employment Type: Permanent
Salary: GBP Annual
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