Senior Technical Services Engineer
Manchester, England, United Kingdom
Betfred Group
the field's concepts, practices, and procedures and are able to provide support for escalated Support tickets. Job Duties Provide technical support to the Betfred Group network and server infrastructure. Plan and implement Infrastructure Projects. Create project plans, design, and implement solutions. Design and implement automation solutions for deployment, upgrade and operation of application stacks that can be … Act as Technical Resource within identified business projects, provide technical documentation (Design, Changes, etc.) to aid the project delivery. Create and maintain comprehensive documentation as it relates to server and network topology, equipment, and configuration(s). Work with Security and Compliance to ensure application stacks are hardened against malicious attacks. Act as technical point of escalation to … with the Incident Management process and internal SLA’s. Participate in after-hours upgrades, troubleshooting, and/or on-call availability as needed. Standard system administration duties including server install, System/Application install and patch management, Windows problem determination and resolution, log analysis, etc. Identify, diagnose, and resolve network problems including network connectivity, traffic utilization, etc. using More ❯
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