2 of 2 Service Analyst Jobs in Basingstoke

Line Service Desk Analyst Basingstoke (Hybrid - 3 days on-site) £27,000 - £32,000 Tired of being treated like a ticket-closing machine? What if you could work with modern M365 tools that don't fight you, finish what you start, and have a manager who actually supports … work with staff who need IT to just work. Clear communication beats technical jargon. What you'll need At least a year in service desk or technical support. You should be confident with: Windows 10/11 troubleshooting without needing to Google every error Microsoft 365 - Outlook, Teams, SharePoint ...

gaining valuable workplace experience whilst working towards the qualification. Role In this role, you will bring some foundational technical knowledge, a strong customer service mindset, and a genuine willingness to learn. You will work closely with experienced colleagues in a fast-paced Service Desk environment, developing your skills … confidence over time while helping to meet key service levels and deliver a professional, friendly, and customer-focused support experience. As a member of the Service Desk team, you will be in a highly visible and customer-facing role engaging with colleagues at all levels. The team provide ...