Service Desk Analyst
- Hiring Organisation
- Nicholas Howard
- Location
- Havant, Hampshire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- Competitive salary
Nicholas Howard are delighted to be recruiting for a Service Desk Analyst. This role is fully site based and will require flexibility around working shift patterns once fully trained. Key Responsibilities: Work closely with team members to support daily operations and tasks. Help identify, prioritise, and respond to incidents … issues in a timely manner, following clear procedures. Use the service management tools to log and update incidents, ensuring information is accurate throughout the process. Monitor servers and systems to spot and respond to any issues, using the event management tools. Assist specialist teams with resolving technical problems. Follow ...