IT Service Desk Analyst Manchester 25,000 - 30,000 Basic + Progression + Global role + Market Leader + Exceptional career offerings + Hybrid role Outstanding opportunity for an information technology professional to progress within a global, market leading manufacturer as an IT Service Desk Analyst. Our … client is huge about the development and continuous improvement of their service, products and people resulting in clear and quick succession planning. This is a pivotal role where you will be working alongside a lean team of enthusiastic experts in a newly formed and impressive team. Our client is … looking for an IT Service Desk Analyst who is eager to learn from the best and progress from taking on more responsibility. This is a global role where you will be communicating and working with an international team who are operating a 24/7 technical support line. More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Eutopia Solutions Ltd
IT Service Desk Analyst £27,000 - £31,000 pa plus bonus and exceptional benefits Manchester - Hybrid working We are working with our client to add to their Service Desk Team a 2nd line IT Support professional, offering support by phone and online to their Global employee base. … environment Excellent troubleshooting skills, especially with O365 (MS Word, Excel and PowerPoint) Experience with Windows 10 Experience with logging and tracking support issues in Service Management Toolsets (preferably ServiceNow) You will be skilled in providing remote access support, this includes providing support for wireless connectivity, VP, and VDI Services More ❯
Were looking for a Helpdesk Analyst local to Chorley with a keen aptitude for troubleshooting and customer serviceto join our Client'sLancashire based technology team. This is anentry level position that focuses on providing technical support to customers using their helpdesk ticketing tool and resolving or escalating issues where … Use a ticketing system to document all technical issues reported by users, ensuring accurate records of the problem, actions taken, and final resolutions Customer Service and Communication Respond promptly to queries: Address customer concerns via email and phone, maintaining a courteous and helpful attitude Educate users: Assist users in … guidance and education on using systems properly. What we're looking for? 1 year + experience in Application/Tech support or other Customer Service support role Great customer skills and good all round IT troubleshooting skills. Ability to multitask and prioritise workload Confident, friendly and outgoing, always happy More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
IQVIA Argentina
Technical Services Analyst, fixed-term (12 months) Hybrid/Remote role Overview Within IQVIA's UK & Ireland Healthcare and Government division, the Insight & Feedback team are experts at developing and implementing tools and strategies to gain insights from staff, patients and service users; and we are the UK … health and social care survey programmes. At a local level, we work with hundreds of individual NHS organisations, collecting real-time data on patient, service user and staff experience, engagement and outcomes. Nationally, we run patient and staff survey programmes for the Care Quality Commission, NHS England and the … and interactive deployments. Developed and owned by IQVIA, it is entirely configurable to meet clients' needs, can be offered either as a fully managed service or a self-service solution. Our Market Research & Consulting team delivers a range of qualitative market research methodologies to gather deeper insights; and More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
IQVIA Argentina
Technical Services Analyst, fixed-term (12 months) Hybrid/Remote role Overview Within IQVIA's UK & Ireland Healthcare and Government division, the Insight & Feedback team are experts at developing and implementing tools and strategies to gain insights from staff, patients and service users; and we are the UK … health and social care survey programmes. At a local level, we work with hundreds of individual NHS organisations, collecting real-time data on patient, service user and staff experience, engagement and outcomes. Nationally, we run patient and staff survey programmes for the Care Quality Commission, NHS England and the … and interactive deployments. Developed and owned by IQVIA, it is entirely configurable to meet clients' needs, can be offered either as a fully managed service or a self-service solution. Our Market Research & Consulting team delivers a range of qualitative market research methodologies to gather deeper insights; and More ❯